Samuel Singh
Edmonton,AB
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Home And Away YEG
11.2022 - Current
- Monitored all operations for both Front of House and Back of House.
- Managed budget implementations, employee hiring, training, schedules, and performance reviews.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Manager
The Cabin Pub + Party
03.2020 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Manager
The Pint Whyte
04.2012 - 03.2019
- Developed from Security Manager to Floor Manager
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Harry Ainlay High School
Edmonton, AB06.2005
Skills
- Customer Relationship Management
- Effective Leader
- Efficient Multi-Tasker
- Problem Resolution
- P&L Management
- Team Training and Development
Certification
Certified Gracie Jiu Jitsu Instructor- 2018
Timeline
General Manager
Home And Away YEG
11.2022 - Current
Manager
The Cabin Pub + Party
03.2020 - 11.2022
Manager
The Pint Whyte
04.2012 - 03.2019
High School Diploma -
Harry Ainlay High School
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