Experienced Restaurant Manager successful at overseeing high-volume, $1M dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Yemen Gate Inc.
Ottawa
05.2022 - Current
Ensured compliance with all food safety regulations and sanitation standards.
Supervised and trained staff in customer service, food handling, and safety protocols.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Assisted with kitchen preparation during peak times as needed.
Barista
3 Cents
Ottawa
05.2021 - 05.2022
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Monitored inventory levels of supplies and restocked when necessary.
Placed orders with suppliers for delivery of products required for daily operations.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Created promotional displays for advertising special events or promotions at the cafe.
Education
Associate of Arts - Architectural And Engineering Technology
Algonquin College
Ottawa, ON
Skills
Enthusiastic to Learn
Coffee Lover
Schedule Coordination
Customer Engagement
Restaurant operations management
Staff Management
Menu development
Beverage Preparation
Opening and closing duties
Certification
Food Handler Certificate
Smart Serve Certiciate
Timeline
Restaurant Manager
Yemen Gate Inc.
05.2022 - Current
Barista
3 Cents
05.2021 - 05.2022
Associate of Arts - Architectural And Engineering Technology
Algonquin College
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