Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Summary
Interests
Timeline
Generic
SAMUEL ONUOHA CHETACHI

SAMUEL ONUOHA CHETACHI

Saskatoon,Canada

Summary

Result Oriented Professional. Proven track record of achieving measurable results and exceeding goals. Technical Proficiency. Flexible and adequate in fast paced environments, with the ability to prioritize tasks and meet deadline.

Professional dive operations expert with robust background in underwater supervision and management. Adept at coordinating and overseeing dive activities, ensuring safety and compliance with regulations. Known for fostering team collaboration and achieving operational goals with reliability and adaptability.

Overview

8
8
years of professional experience

Work History

Supervision and Management

Jerrys Marriot Hotel
10.2022 - 12.2024
  • Oversee daily Operations., Ensure smooth and efficient functioning of the hotel, including front desk, reservations, and customer service
  • Supervise Staff., Train, mentor, and manage front desk staff to deliver exceptional guest service
  • Delegate tasks., Assign duties and responsibilities to staff members
  • Address Issues., Handle guest inquiries complaints, and special requests promptly and professionally
  • Maintain Standards., Ensure strict adherence to hotel policies, procedures, and standards
  • Guest Services., Handling check in and check outs, Address guest needs, take proactive steps to ensure guest satisfaction, interact with guests to assess their experience and address any issues

Sales representative South – East of Nigeria

Agric International Technology and Trade (Agrited) Limited
04.2022 - 10.2022
  • Marketing and sales of poultry vaccines (Live vaccines, killed vaccines and oil-based vaccines), poultry drugs (Antibiotics and vitamins), and poultry feed additives (Lysine, methionine, etc.)
  • Supply of day-old chicks
  • Operation of farm equipment, vehicles and machine

Hotel Supervisor

Golden Tulip Hotel
05.2017 - 12.2021
  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
  • Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
  • Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
  • Coordinated special events within the hotel property such as weddings or conferences ensuring smooth execution of all logistics.
  • Oversaw inventory management, minimizing waste and optimizing cost control measures.
  • Implemented up-selling strategies at the front desk, contributing to revenue generation efforts.
  • Increased customer retention through exceptional service and timely resolution of issues.
  • Streamlined front desk operations for increased efficiency and improved check-in/check-out processes.
  • Supervised maintenance projects within the hotel premises ensuring timely completion within budget constraints.
  • Cultivated a professional atmosphere among staff members by enforcing adherence to company policies and procedures.
  • Led training sessions for new hires, fostering a positive work environment that emphasized teamwork and communication.
  • Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
  • Regularly communicated with guests through surveys and feedback channels, utilizing insights to make continuous improvements across hotel operations.
  • Developed strong relationships with local businesses and event organizers, promoting hotel services and driving referral bookings.
  • Negotiated vendor contracts for supplies and services, obtaining favorable terms while maintaining quality standards.
  • Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for employee growth.
  • Monitored budget expenditures closely, identifying areas for cost-saving initiatives without compromising service quality or guest satisfaction rates.
  • Ensured compliance with safety regulations, conducting routine inspections of facilities and equipment for potential hazards.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Assisted with development and distribution of marketing materials for facility.

Education

Bachelor's Degree - Food and Nutrition

University of Saskatchewan
04.2025

Secondary School Certificate -

Shalom Academy
01.2015

Primary School Certificate -

University Primary School
01.2002

Skills

  • Group supervision and management
  • Background in supervision and management
  • Administration and management
  • Soldier mentoring and supervision
  • Brand identity management
  • Supervision and management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 50 staff members.

Personal Information

  • Date of Birth: 08/06/89
  • Gender: Male
  • Marital Status: Married

Summary

Result Oriented Professional. Proven track record of achieving measurable results and exceeding goals., Flexible and adequate in fast paced environments, with the ability to prioritize tasks and meet deadline.

Interests

  • Community Cleanup
  • Offering time and support to shelters for the homeless, women, and animals
  • I participate in low-impact exercises to strengthen core muscles
  • Gym Workouts
  • Dancing
  • High-Intensity Interval Training
  • Mindfulness Practices
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Supervision and Management

Jerrys Marriot Hotel
10.2022 - 12.2024

Sales representative South – East of Nigeria

Agric International Technology and Trade (Agrited) Limited
04.2022 - 10.2022

Hotel Supervisor

Golden Tulip Hotel
05.2017 - 12.2021

Secondary School Certificate -

Shalom Academy

Primary School Certificate -

University Primary School

Bachelor's Degree - Food and Nutrition

University of Saskatchewan
SAMUEL ONUOHA CHETACHI