Samuel Nipahoy
Edmonton
Summary
Offering caring and supportive approach, eager to learn and develop in caregiving environment. Delivers ability to quickly grasp essential caregiving techniques, including personal care and household tasks. Ready to use and develop communication and organizational skills as a caregiver.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Gardaworld
02.2020 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Personal Support Worker
Magdalena Naboye
03.2015 - 05.2023
- Assisted my grandfather with daily living needs to maintain self-esteem and general wellness.
- Assisted my grandfather with daily living activities, promoting independence and wellbeing.
- Assisted my grandfather in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted with feeding and monitored intake to help him achieve nutritional objectives.
- Took turns with my relatives in taking care of my grandfather at the hospital until his final breath.
Customer Service Representative
7-11 Canada
07.2016 - 01.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
CW Jeffereys Collegiate Institute
06.2014
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Patient care
- Time management
- Supporting personal needs
- Empathy and compassionate care
- Calm under stress
Languages
English
Full Professional
Certification
- First Aid CPR and AED
- WHMIS
Timeline
Security Guard
Gardaworld
02.2020 - Current
Customer Service Representative
7-11 Canada
07.2016 - 01.2017
Personal Support Worker
Magdalena Naboye
03.2015 - 05.2023
High School Diploma -
CW Jeffereys Collegiate Institute
- First Aid CPR and AED
- WHMIS
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