Result-oriented professional successful at managing multiple priorities with a high degree of accuracy. Willingness to take on added responsibilities to meet company goals and standards.
Overview
10
10
years of professional experience
Work History
Foreman
Temecula Public Cemetery District
Temecula
06.2025 - Current
Supervised the daily operations and workflow of the cemetery.
Coordinated with the General Manager to ensure the timely completion of tasks.
Trained and mentored junior crew members on safety protocols and procedures.
Implemented quality control measures to uphold project standards and specifications.
Managed inventory of materials and equipment to support project needs.
Conducted regular site inspections to assess compliance with safety regulations.
Resolved conflicts among team members to maintain a positive work environment.
Trained employees in safety regulations, operational procedures, and company policies.
Inspected tools, materials, and equipment to ensure quality standards were met.
Ensured all workers adhered to company policies and procedures.
Assessed work area conditions for potential hazards or risks.
Provided guidance, direction, and technical assistance to crew members.
Supervised activities of personnel assigned to various tasks during cemetery operations.
Developed and implemented safety protocols for the team.
Established and enforced procedures and work standards, promoting team performance and safety.
Operated and maintained landscaping equipment including zero-turn mowers, riding mowers, push mowers, weed whackers, edgers, and blowers.
Safely operated heavy equipment such as backhoes and other machinery for digging, grading, and site preparation.
Performed grounds maintenance including mowing, trimming, edging, and debris removal across large cemetery property.
Managed irrigation systems, including troubleshooting, repairs, and adjustments to ensure proper coverage.
Loaded, unloaded, and transported materials, tools, and equipment using cemetery trucks and trailers.
Assisted with excavation and burial site preparation using both hand tools and machinery.
Used a variety of hand and power tools for landscaping, repair, and maintenance tasks.
Maintained clean and organized work areas, ensuring compliance with safety standards.
Worked in all weather conditions while maintaining productivity and attention to detail.
Foreman
Grapevine Landscape
Temecula
03.2020 - 06.2025
Developed strategies to optimize route planning processes for maximum efficiency.
Interview and screen potential candidates for possible employment.
Assisted in the training of new workers on company policies and procedures.
Allocate resources, including vehicles and personnel, to meet service demands.
Monitor and coordinate the daily workflow of dispatch operations.
Maintain effective communication with field personnel, drivers, and other relevant stakeholders.
Conducted safety meetings to ensure safety practices were being followed.
Generate monthly account invoices and bill customers for services rendered.
Strive to enhance customer satisfaction by improving response times and service quality.
Handle and resolve operational challenges and conflicts as they arise.
Develop and implement solutions to improve overall dispatch performance.
Operated zero-turn mowers, riding mowers, and other landscaping equipment to maintain residential and commercial properties.
Performed trimming, edging, weed control, and blowing to maintain clean and professional job sites.
Installed and repaired irrigation systems, including valves, sprinkler heads, and timers.
Assisted with grading, trenching, and light excavation work when needed.
Loaded and transported equipment, materials, and crews to job sites using company trucks and trailers.
Supervised and worked alongside crew members to complete jobs efficiently and on schedule.
Ensured proper use and maintenance of tools and equipment to prevent downtime and safety issues.
Conducted on-site inspections to ensure quality of work met company standards.
Communicated directly with clients on-site to address concerns and ensure satisfaction.
Maintained job site safety by enforcing company safety standards and procedures.
Performed general landscape construction tasks including planting, sod installation, and clean-ups.
Managed customer accounts, ensuring consistent communication, service satisfaction, and retention.
Provided on-site estimates for landscaping and irrigation projects, accurately assessing labor, materials, and timelines.
Collected payments from customers and handled invoicing in a timely and professional manner.
Identified and pursued new business opportunities, successfully securing new clients through outreach and referrals.
Built and maintained strong relationships with clients to generate repeat business and long-term contracts.
Installed and programmed irrigation timers/controllers to ensure efficient water usage and system performance.
Recommended service improvements and upsells based on customer property needs.
Coordinated scheduling of services based on customer priorities and crew availability.
Safely operated company trucks and work vehicles to transport crews, equipment, and materials to job sites.
Performed routine vehicle inspections and ensured proper maintenance, including fluids, tire checks, and reporting repairs.
Maintained clean and organized company vehicles to meet safety and company standards.
Ensured compliance with safe driving practices and company transportation policies.
Dispatcher
Pardee Tree Nursery
Oceanside
01.2019 - 03.2020
Coordinated daily routing operations for 20 drivers, adjusting schedules based on workload, traffic conditions, and weather to maintain efficiency.
Demonstrated strong knowledge of traffic laws, DOT regulations, and safe driving practices to ensure compliance and driver safety.
Utilized Verizon Connect GPS tracking system to monitor driver activity and provide real-time updates and support.
Assisted drivers in real time by troubleshooting issues on the road, including route changes, delays, breakdowns, and customer concerns.
Optimized route planning to improve on-time delivery performance and reduce delays across multiple service areas.
Supervised a dock crew of 30+ employees, ensuring accurate and timely loading of company trucks and third-party carriers.
Verified and managed compliance for common carriers with $1M+ insurance requirements.
Led contract bidding and rate negotiations for freight transportation services to control costs and improve vendor performance.
Conducted regular safety meetings and on-road inspections, reinforcing company policies and reducing safety risks.
Maintained high on-time delivery rates by proactively resolving logistical and operational challenges.
Communicated effectively with drivers, clients, and internal teams to ensure smooth daily operations.
Followed up with clients to ensure customer satisfaction and quickly resolve service issues.
Safely operated company trucks when needed to support operations and meet delivery demands.
Performed routine vehicle inspections and ensured proper maintenance of company trucks to maintain safety and reliability.
Company Driver/ Sales Manager
Tortilleria Temecula
Temecula
10.2016 - 01.2019
Increased product distribution by securing 11+ new accounts, including convenience stores, supermarkets, and food service clients.
Negotiated pricing and contracts with customers and distributors to maximize profitability and maintain competitive pricing.
Grew and maintained a strong customer base by building relationships and expanding product offerings and sales volume.
Consistently met and exceeded sales targets by developing strategies based on market trends and customer demand.
Managed daily delivery routes with 8–12 stops per day, ensuring efficient scheduling and on-time service.
Collected weekly payments from clients and accurately recorded transactions.
Resolved customer issues quickly and professionally, improving client satisfaction and retention.
Coordinated directly with vendors to address product, delivery, and inventory issues.
Delivered products using company trucks throughout Riverside and San Diego Counties, ensuring timely and accurate deliveries.
Safely operated company vehicles and performed routine inspections and basic maintenance to ensure reliability and compliance.
Managed route planning and customer scheduling to maximize efficiency and coverage.
Education
BS - Human Resources Management
SNHU
New Hampshire
01.2023
High School Diploma -
Creek Side High School
Sonoma, CA
01.2011
Skills
Management
Staff Supervision
Staff Development
Human Resources
Account Management
Customer Service & Client Relations
Sales & Business Development
New Customer Acquisition
Budgeting & Finance
Data Management
Data Entry
Transportation & Logistics Coordination
Knowledge of Traffic Laws & DOT Regulations
Safety Training & Compliance
Irrigation Installation & Maintenance
Rain Bird IQ4 Irrigation Control System (programming, monitoring, and troubleshooting)