Samuel Mukenge
Vaughan,ON
Summary
Dynamic group fitness leader with over 8 years of experience in instructor and studio leadership within premium, high-volume club environments. Currently oversees a diverse team of 60 instructors and manages 128 weekly classes, including strength, cardio, cycle, yoga, aquafit, and mind-body programming. Recognized for establishing high standards and implementing coach-led leadership while ensuring operational excellence through data-driven insights from attendance trends, member feedback, and rigorous quality control. Committed to enhancing programming and elevating the overall customer experience through innovative strategies and a passion for fitness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Fitness Manager
Schwartz/Reisman Centre (JCC)
Maple, ON
11.2020 - Current
- Lead day-to-day operations for a high-volume group fitness department with 128 weekly classes and a team of 60 instructors.
- Oversee scheduling, sub coverage, instructor communication, and operational readiness across multiple studios and program spaces.
- Recruit, onboard, coach, and evaluate instructors while reinforcing service standards, class quality, and accountability.
- Track registration, attendance, class trends, and member feedback to guide programming decisions, identify growth opportunities, and address underperforming areas.
- Support member experience through issue resolution, service recovery, policy enforcement, and ongoing quality assurance.
- Coordinate launches, events, and schedule updates in partnership with marketing, front desk, facilities, and leadership teams.
- Brough Overall Average Utilization in all spaces from 68% to 83%
5-Star ELI Group Fitness Instructor
Life Time Inc.
Mississauga, ON
12.2023 - 11.2024
- Selected as a 5-Star Elite Instructor based on attendance, member feedback, and overall class performance within a premium athletic club environment.
- Delivered high-level classes across multiple formats while maintaining strong energy, coaching standards, and member engagement.
- Mentored newer instructors and modeled professionalism, presence, and elevated class delivery expectations.
- Built strong member relationships that supported retention, repeat attendance, and a high-touch club experience.
Head Coach & Studio Manager
F45 Training North Brampton
Brampton, ON
01.2021 - 12.2023
- Managed daily studio operations including scheduling, payroll coordination, staff support, customer service, and overall performance oversight.
- Led a team of 6 coaches, maintained coaching standards, and supported onboarding and development in a fast-paced boutique setting.
- Handled client concerns and service recovery with a strong focus on retention, consistency, and studio culture.
- Monitored attendance and operational performance to support business goals and member growth.
Group Fitness Instructor
MOVATI Athletic
Mississauga, ON
02.2020 - 03.2023
- Delivered large-format classes in a premium athletic club setting with a strong focus on coaching quality, safety, and member experience.
- Built strong member relationships that contributed to retention and engagement
Group Fitness Instructor
LF3
Ottawa, ON
03.2018 - 08.2020
- Led high-energy strength and conditioning classes in a fast-paced group training environment.
- Developed strong class management and cueing systems to support safety, flow, and participant results.
Fitness Instructor (Co-op Placement)
Dovercourt Recreation Association
Nepean, ON
02.2018 - 02.2020
- Supported structured community fitness programming serving diverse age groups in a recreation setting.
- Gained early experience in organized scheduling, participant support, and community-based service delivery.
Education
St. Augustine Catholic High School
Brampton, ON01-2017
High School Diploma -
St. Augustine Catholic High School
Brampton, ON01-2017
Skills
- Group Fitness Management
- Team Leadership
- Instructor Recruitment
- Instructor Onboarding
- Staff Training & Development
- Class Programming
- Member Engagement
- Member Retention
Languages
Languages: English and French
Certification
- Group Fitness Instructor (GEI), canfitpro
- Aquatic Fitness Instructor Certification (CAI), CALA
- ICG Cycle Certifications
- Principles of Healthy Aging, High Five
- CPR-C and Standard First Aid
Timeline
5-Star ELI Group Fitness Instructor
Life Time Inc.
12.2023 - 11.2024
Head Coach & Studio Manager
F45 Training North Brampton
01.2021 - 12.2023
Group Fitness Manager
Schwartz/Reisman Centre (JCC)
11.2020 - Current
Group Fitness Instructor
MOVATI Athletic
02.2020 - 03.2023
Group Fitness Instructor
LF3
03.2018 - 08.2020
Fitness Instructor (Co-op Placement)
Dovercourt Recreation Association
02.2018 - 02.2020
St. Augustine Catholic High School
High School Diploma -
St. Augustine Catholic High School