Samuel Meza
Mission Hills
Summary
Enthusiastic & organized professional with over 12 years of experience in administrative & customer service work. Extensive background in real estate investing as well as property management. Solid team player with outgoing,positive demeanor with co-workers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and result-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Professional Driving Instructor
Drivers Ed Direct
08.2023 - Current
- Established rapport with students by creating a supportive and encouraging learning environment, reducing nervousness and increasing confidence behind the wheel.
- Facilitated group discussions on road safety topics, encouraging peer-to-peer learning and increasing overall understanding of responsible driving habits.
- Established trust with parents by communicating openly about their child''s progress and addressing any concerns they may have regarding their child''s ability or readiness to drive independently.
- Evaluated driver performance through practical assessments, identifying areas for improvement and adjusting lessons accordingly.
- Enhanced student driving skills by providing personalized instruction and feedback based on individual needs.
Client Supervisor
Hope Of The Valley Rescue Mission
10.2022 - 07.2023
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Helped develop monthly schedules and assignments.
- Adhered to social distancing protocols and wore mask or face shield.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered services to customer locations within specific timeframes.
- Carried out day-to-day duties accurately and efficiently.
Administrative Clerk
Straussner Sherman
08.2010 - 09.2022
- Managed accounts and legal records of clients, observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Created interrogatory documents and requests for admissions, document productions, examinations and inspections.
- Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Responded to customer calls and emails to answer questions about products and services.
Real Estate Professional
Self-employeed
08.2014 - Current
- Compared recently sold area properties to determine competitive market prices.
- Communicated with clients to understand property needs and preferences.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Managed accounts payable and property settlement accounts.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
High School Diploma -
North Valley Charter Academy
San Fernando, CA 09.2007 - 06.2010
Skills
Work orders
Self-motivated professional
Excellent work ethic
Administrative support
Quality control
Staff Management
Property management
Voice recording
Operating recording equipment
Timeline
Professional Driving Instructor
Drivers Ed Direct
08.2023 - Current
Client Supervisor
Hope Of The Valley Rescue Mission
10.2022 - 07.2023
Real Estate Professional
Self-employeed
08.2014 - Current
Administrative Clerk
Straussner Sherman
08.2010 - 09.2022
High School Diploma -
North Valley Charter Academy
09.2007 - 06.2010
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