Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Mercado

West Covina

Summary

Resourceful associate with a proven ability to handle diverse job requirements and drive company goals. Seeks opportunities to improve warehouse operations and make valuable contributions that elevate team success in the face of challenging performance targets. Resolves issues tactfully, ensuring satisfaction of both fellow associates and managers.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Lululemon Athletica
09.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Maintained clean, orderly work environment free of hazards.

Package Handler

FedEx Ground
11.2022 - 09.2024
  • Experience in accurately sorting and handling packages of various sizes and weights is crucial
  • This includes identifying package labels, ensuring proper placement on sorting equipment or designated areas, and following safety protocols
  • Having physical stamina and fitness to lifting, carrying, and moving packages throughout the facility
  • Being able to manage time effectively, prioritize tasks, and meet productivity goals contributes to the smooth operation of the facility
  • Ensuring accuracy in package sorting and labeling is critical to prevent misdeliveries and ensure customer satisfaction
  • Familiarity with shipping procedures, including understanding package labels, barcodes, and tracking systems
  • Knowledge of proper lifting techniques, awareness of potential hazards, and adherence to safety procedures contribute to a safe working environment
  • Effective communication, cooperation, and willingness to assist others
  • Being able to think critically, troubleshoot problems, and find practical solutions for various challenges, such as damaged packages or missing labels
  • Being adaptable and flexible in handling different tasks, adjusting to changes in workload, and working in a fast-paced environment
  • Proficiency in using handheld scanners, computer systems, and software applications specific to package handling

Shift Manager

Yoshinoya
11.2021 - 10.2022
  • Experience in food preparation, including slicing and dicing ingredients, marinating meats, and cooking dishes
  • Familiarity with Yoshinoya's menu items, including various rice bowls and side dishes for providing recommendations to customers and accurately taking their orders
  • Skills such as greeting and interacting with customers, taking orders accurately, and addressing customer concerns with professionalism and courtesy
  • Proficiency in handling cash transactions, including processing payments, providing change, and operating a cash register or point-of-sale system
  • Balancing multiple customer orders, preparing food promptly, and ensuring a smooth flow of operations
  • Knowledge of proper sanitation practices, including hand hygiene, food storage, and cleanliness of workstations
  • Handling customer complaints or addressing issues that arise in food preparation or service require the ability to think on my feet
  • Flexibility and the ability to adapt to changing situations, such as handling a surge in customer orders or adjusting to new menu items or procedures
  • Maintaining cleanliness and organization in the kitchen and dining areas contributes to a positive customer experience

Store Associate

Nogales Pure Water
08.2020 - 06.2022
  • Interacting with customers, understanding their needs, and assisting them with filling up water gallons require strong interpersonal skills
  • Attention to detail helps in measuring and dispensing the correct amount of water and maintaining the cleanliness of the containers
  • Prioritizing tasks and organizing the workflow efficiently helps in ensuring timely service to customers
  • Having the physical stamina to handle physical activities such as lifting and carrying water gallons
  • Following proper sanitation practices, ensuring cleanliness of the store and equipment
  • Having basic cash handling skills, including accurately counting money, providing change, and processing transactions
  • Being able to identify and resolve problems promptly and effectively is important for customer satisfaction and maintaining a smooth operation in the store
  • Being a team player, communicating effectively, and assisting colleagues when needed to contribute for the overall success of the store

Education

Job Skills Certification - CIS: Telecommunications

Mt. San Antonio College
Walnut, CA

High School Diploma -

Nogales High School
La Puente, CA
06-2020

Skills

  • Leadership and team building
  • Tech proficiency
  • Great communicator
  • Multitasking and organization
  • Complex Problem-solving
  • Warehouse operations

Timeline

Warehouse Associate

Lululemon Athletica
09.2024 - Current

Package Handler

FedEx Ground
11.2022 - 09.2024

Shift Manager

Yoshinoya
11.2021 - 10.2022

Store Associate

Nogales Pure Water
08.2020 - 06.2022

Job Skills Certification - CIS: Telecommunications

Mt. San Antonio College

High School Diploma -

Nogales High School

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Samuel Mercado