Samuel Marlard

• Developed and nurtured long-term client relationships, including VIP clientele and drove new business.

• Managed KPIs, inventory, and daily boutique operations.

• Maintained brand standards, product knowledge, and supported events and promotions.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

• Develop along with the Marketing department action plans to boost sales.

• Developed and nurtured long-term client relationships, including VIP clientele.

• Supervised 6 sales associates and led KPI-driven strategies to exceed revenue goals.

• Served as buyer on seasonal trips to Italy and France.

• Built new business through proactive networking and strategic partnerships.

• Executed high-end merchandising aligned with evolving client preferences.

• Analyzed performance gaps and implemented improvements.

• Led multi-$M wholesale operations across 3 retail locations and 7 partners, driving growth and efficiency.

• Managed and trained 30 employees, ensuring high customer satisfaction and strong P&L results.

• Optimized sales and inventory through forecasting, analysis, and reporting tools.

• Directed visual merchandising and product rollouts to maintain brand standards.

• Oversaw costs, logistics, and operations.

• Serviced global VIP clients, delivering tailored, high-touch experiences.

• Drove store performance by consistently exceeding sales targets.

• Delivered high-quality sales experiences through expert product knowledge.

• Built and maintained a loyal client base via outreach and follow-up.

• Leveraged insights to identify opportunities and boost conversions.