Samuel Mahan
Wildomar
Summary
Dynamic and dedicated professional with experience at McDonald's Restaurant, excelling in customer service and food safety. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Committed to maintaining high standards of quality control and efficient operations in fast-paced environments. Recognized for attention to detail and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
Winchester
05.2023 - Current
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Adhered to health department regulations regarding food handling procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
- Restocked kitchen supplies including food products and utensils.
- Served food quickly for positive guest experiences.
- Resolved customer complaints in a professional manner.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Joan F. Sparkman Alternative Education Center
Temecula, CA04-2025
Skills
- Customer service
- Food safety
- Order processing
- Team collaboration
- Inventory management
- Communication skills
- Quality control
- Time management
- Problem solving
- Attention to detail
- Verbal and written communication
- Critical thinking
- Opening and closing procedures
- Communication
- Self motivation
Accomplishments
- Completed my high school diploma a year ahead of schedule.
Languages
Spanish
Limited
Certification
- Food Prep Handler
References
References available upon request.
Timeline
Crew Member
McDonald's Restaurant
05.2023 - Current
High School Diploma -
Joan F. Sparkman Alternative Education Center
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