Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Lienau

Spruce Grove,AB

Summary

Dedicated HVAC Technician with over 10 years of experience in installations, repairs, and maintenance. Highly skilled at diagnosing technical issues, delivering customer-focused solutions, and excelling in fast-paced environments. Currently transitioning to a customer service role to align with my cybersecurity studies, seeking a remote position that allows me to combine professional growth with academic pursuits. Known for strong problem-solving abilities, technical expertise, and a passion for exceeding customer expectations.

Overview

1
1
year of professional experience

Work History

HVAC Technician

Castle Heating & Cooling
04.2024 - 08.2024
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Worked on both home and business units for repairs and new installations.
  • Supervised and instructed assistants.

Line Cook

Die Pie
09.2023 - 01.2024
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.

Education

High School Diploma -

Morinville Community High School
9506 100 Ave, Morinville, Alberta
06-2012

Skills

  • Proficient in troubleshooting and optimizing HVAC systems, adhering to safety protocols, and maintaining energy efficiency
  • Skilled in explaining complex technical concepts in simple terms to clients, ensuring clarity and satisfaction
  • Experienced in diagnosing issues and implementing timely, effective solutions under pressure
  • Adept at managing multiple tasks, coordinating projects, and maintaining high-quality outcomes
  • Quick learner with the ability to transition technical skills to new industries and technologies
  • Strong team player with a proven track record of working effectively in cross-functional settings
  • Residential customer support
  • Ventilation and air conditioning
  • New system installation
  • Controls calibration
  • Hazardous materials training
  • Equipment installation
  • Equipment maintenance
  • System upgrades
  • Blueprint reading
  • Technical troubleshooting
  • Focused on safety
  • Quality-focused
  • Analytical thinker
  • Customer education
  • Construction site safety training
  • Excellent problem solver
  • Quality assurance
  • Customer focused
  • Troubleshooting expertise
  • Ventilation systems
  • Team collaboration

Timeline

HVAC Technician

Castle Heating & Cooling
04.2024 - 08.2024

Line Cook

Die Pie
09.2023 - 01.2024

High School Diploma -

Morinville Community High School

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Samuel Lienau