Samuel Haberkorn
Edmonton,AB
Summary
Inbound Specialist with a strong focus on operational efficiency and process improvement. Demonstrated success in strategic planning and inventory control, resulting in increased productivity. Achievements include implementing new procedures and effective problem-solving strategies that enhance customer satisfaction. Recognized for excellent communication and teamwork skills, driving positive outcomes in dynamic environments.
Overview
4
4
years of professional experience
Work History
Inbound Expert
Target
Las Vegas, USA
09.2021 - Current
- Assisted customers with product inquiries and store navigation.
- Managed inventory levels and organized stock for efficient retrieval.
- Collaborated with team members to enhance customer service and satisfaction.
- Implemented effective communication strategies to relay updates and promotions.
- Trained new employees on company policies and operational procedures.
- Processed returns and exchanges, ensuring compliance with company guidelines.
- Addressed customer feedback to improve service quality and store experience.
- Identified customer needs by asking probing questions and actively listening to responses.
- Counted, verified, and manually unloaded incoming orders and shipments and placed materials in appropriate areas of warehouse.
- Participated in training sessions to stay up-to-date on new products or services.
- Responded promptly to emails, inquiries and other requests from customers.
Grounds Crew Member
Royal Mayfair Golf Club
Edmonton, AB
05.2025 - 11.2025
- Cleared debris from paths and greens to enhance course aesthetics and safety.
- Assisted in landscaping tasks, including planting flowers and maintaining trees.
- Operated mowing equipment to trim grass and manage turf health.
- Maintained golf course grounds to ensure optimal playing conditions.
- Collaborated with team members to execute daily maintenance tasks efficiently.
- Followed safety procedures while using tools and equipment on the grounds.
- Operated light construction equipment such as tractors, mowers, blowers, trimmers and other power tools.
- Scheduled regular maintenance tasks based on seasonal needs.
Education
Associate in Science (AS) - General Studies
College of Southern Nevada
Las Vegas, NV12.2021
High school diploma -
Bonanza High School
Las Vegas, NV06.2016
Skills
- Customer relationship management
- Inventory management
- Product knowledge
- Operational standards
- Customer engagement
- Team collaboration
- Training techniques
- Communication strategies
- Adaptive problem solving
- Attention to detail
- Task flexibility
- Safety compliance
- Time management
- Empathy and patience
- Shipping and logistics
- Goal-oriented mindset
- Warehouse operations
- Email management
- Interpersonal skills
- Complaint resolution
- Data entry proficiency
- Team player mentality
- Labeling accuracy
- Equipment troubleshooting
- Freight coordination
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Grounds Crew Member
Royal Mayfair Golf Club
05.2025 - 11.2025
Inbound Expert
Target
09.2021 - Current
Associate in Science (AS) - General Studies
College of Southern Nevada
High school diploma -
Bonanza High School