SAMUEL GUTIERREZ
Patterson
Summary
Resourceful Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Strong background in Retail and customer service. Successfully managed inventory control and customer satisfaction. Demonstrated leadership and problem-solving capabilities in dynamic retail environments.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Grainger
08.2024 - 03.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted in preventing damaged goods being shipped by reporting incorrect or damaged products
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Retail Sales Merchandiser
Village Skate
05.2022 - 10.2024
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
- Adapted tagging, rotating, and product placement methods based on retailer requirements.
- Boosted sales with well-stocked, well-organized and attractive displays..
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Followed safety regulations to minimize risks to team members or customers.
- Prepared items for storage and sales with proper staging and tagging.
- Waited and assisted customers in selecting product. finalized sale at checkout
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Associate in Science (A.S.) - Radiology Tech
Merced College
06-2027
High School - undefined
Patterson Highschool
05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Adaptability and Flexibility
- Inventory management
- Quick learner
- Excellent Communication
- Task Prioritization
- Reliability and Punctuality
- Patience and Composure
- Customer satisfaction
- Packaging and labeling
Timeline
Warehouse Associate
Grainger
08.2024 - 03.2025
Retail Sales Merchandiser
Village Skate
05.2022 - 10.2024
High School - undefined
Patterson Highschool
Associate in Science (A.S.) - Radiology Tech
Merced College
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