Customer Service Professional specializing in delivering exceptional experiences and resolving complex issues. Applied strong problem-solving skills to enhance customer satisfaction and foster loyalty. Committed to maintaining high standards in service delivery and ensuring each interaction meets customer needs.
Overview
3
3
years of professional experience
Work History
Vegetation management technician
Serria integrated services inc.
Rancho Cordova
04.2026 - 06.2026
Applied herbicide and pesticide to control invasive plant species.
Conducted routine inspections to identify maintenance needs and safety hazards.
Troubleshot technical issues to minimize downtime and ensure equipment reliability.
Operated and maintained equipment to ensure optimal performance.
Led safety meetings on fire, safety, and wildlife hazards to promote awareness and compliance.
Trained new staff on proper procedures and equipment handling techniques.
Collaborated with team members to complete projects efficiently and meet deadlines.
Managed quality control and maintained high level of customer satisfaction.
Landscaper and installer
Mahogany Landscaping Solutions
Turlock
03.2025 - 02.2026
Installed irrigation systems, lights, and fountains while assisting with the placement of boulders and laying rocks, mulch, and walkways to enhance outdoor areas.
Planted and maintained trees, shrubs, flowers, and grass; pruned, trimmed, and weeded gardens while applying fertilizers and pesticides for optimal growth.
Installed irrigation systems, lights, and fountains while assisting with the placement of boulders and laying rocks, mulch, and walkways to enhance outdoor areas.
Operated landscaping equipment including mowers and trimmers.
Cleared debris and maintained cleanliness of job sites daily.
Provided customer service by addressing client questions and concerns promptly.
Cleared pathways of overgrowth and debris to reduce hazards.
Kitchen Staff Member
OK Café
Marion
09.2023 - 01.2025
Greeted customers, provided menus, and assisted with orders to enhance customer experience.
Assembled pizzas according to recipes and customer preferences, ensuring quality and satisfaction.
Assembled pizzas according to recipes and customer preferences, ensuring quality and satisfaction.
Perform quality checks on ingredients and final products to ensure high standards.
Maintain a clean and organized work area, including the kitchen and customer-facing areas.
Operate oven and other kitchen equipment to cook pizza and additional menu items to perfection.