SAMUEL DUONG
VP, Multinational Regional Underwriting Manager
Fremont
Overview
12
12
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
VP, Regional Multinational Underwriting Manager
Chubb
02.2025 - Current
- Achieve financial goals related to renewal retention, rate, and new business production.
- Oversee of renewal book including service and stewardship deliverables at the account level.
- Grow book of business through new business production and coverage expansion to current book.
- Ensure regional underwriting integrity and profitability.
- Manage regional authority inclusive of underwriting referrals from underwriters as well as referrals up through Home Office.
- Supervise, develop and train a team of 9 underwriters.
- Manage agent and producer relationships.
- Monthly reporting of Multinational regional performance.
- Account solicitation, risk selection, analysis (including documentation), referral, pricing, quoting and sales of products and services for new and renewal business
- Negotiate coverage, price, financial terms and service delivery.
- Communicate underwriting appetite to staff through adherence to UW Authorities, Bulletins, and participation in weekly meetings and routine HO directed conference calls.
- Manage Target Account process for the region, including all appropriate documentation of such in Tracker.
- Direct broker planning and goal setting including monitoring of progress and foster key broker relationships with our key trading partners.
- Lead in a collaborative team environment with participants in Underwriting, Legal, Loss Control, Claims, Operations, Finance, Sr. Mgmt., etc. to find solutions to account specific problems.
- Oversee account management throughout the region with a focus on retaining business, meeting service standards and hitting quote dates as part of an overall customer focused strategy.
- Participate in national working groups on underwriting issues common to all regions and develop underwriting solutions to regional specific issues.
AVP, Multinational Underwriter – Team Lead
Chubb
07.2024 - Current
- Managed and trained a team of three underwriters to support their professional development and improve their underwriting and insurance expertise
- Implement a business plan/strategy for the Walnut Creek Branch of the Pacific North Region to achieve financial results in terms of growth, profitability, and visibility with key brokerage partners and agents
- Cultivated strong and trusting relationships with key stakeholders in the Chubb Pacific North region to foster confidence and instill expertise within the Multinational Underwriting team
- Developed and maintained strong relationships with key brokers and agents across the Pacific North region to instill trust and confidence in Chubb’s multinational capabilities
- Since joining Chubb in July 2024, I have successfully underwritten $149,019 in New Business Premium and $2,253,465 in Renewal Premium for the Multinational portfolio in the Pacific North region during the 2024 fiscal year
International Account Executive, Assistant Vice President
Lockton Companies, LLC
08.2022 - 07.2024
- Responsible for overseeing and ensuring all services related to the book of business
- Negotiated terms and pricing for global casualty and property insurance coverage with international insurance carriers
- Coordinated daily administrative activities, including managing all support services such as local policy issuance, claims, and loss control
- Engage in Global Program strategy, program design, and placement across all lines of business
- Build and sustain relationships with key client contacts
- Foster long-term, trusted advisor relationships with key clients, producers, associates, and global insurance teams across more than 120 countries
International Broker, Assistant Vice President
Aon Corporation
03.2020 - 08.2022
- Design and market international insurance programs in the insurance markets that provide coverage and services tailored to clients’ needs
- Lead and collaborate with colleagues and clients on a comprehensive multinational risk management strategy to effectively implement global insurance programs
- Facilitate the placement of international casualty programs, including local admitted policies, to ensure optimal coverage and competitive pricing for clients
- Maintain strong carrier relationships to benefit clients and prospects
- Coordinate with the Aon Global Client Network to deliver policy terms and conditions, management cash flow, and establish local service scopes for foreign clients
Multinational Client Advisor, Vice President
Marsh & McLennan
11.2017 - 02.2020
- Strategically design and implement insurance programs for large multinational corporations
- Oversee and manage a global team of over 70 colleagues to ensure that projects and client deliverables are completed with accuracy and precision
- Collaborate with internal and international team members to develop effective and efficient solutions to complex issues arising from the fluctuating insurance market
- Review clients’ current international insurance programs and provide recommendations based on local needs and regulatory requirements
- Mentor and guide junior colleagues to ensure they can perform their duties productively and successfully, fostering growth within the organization
- Organize, develop, and implement various projects and reports for colleagues and external clients in a timely and meticulous manner
- Educate and inform clients about market updates and provide insights on international industry trends
International Underwriter
American International Group
03.2015 - 11.2017
- Conduct thorough analytical reviews of complex contracts, data sets, and reports to accurately price insurance policies for large multinational corporations
- Collaborate closely with internal colleagues and management to discuss and underwrite appropriate pricing and insurance terms that align with company goals and objectives
- Identify and evaluate risks of an organization and develop insurance programs to effectively mitigate those risks
- Critically assess each risk and make informed decisions based on detailed analysis and collaboration with internal colleagues
- Travel throughout the Mid-Atlantic Region to promote multinational capabilities, products, and services to achieve production goals and maintain organizational objectives
- Mentor and guide junior underwriters and underwriting assistants to ensure they develop the necessary skills and knowledge for success within the organization
- Provide technical support and advice to brokers, including recommendations for appropriate coverage for submitted risks and assistance in resolving complex issues
Underwriting Assistant
Hartford Steam Boiler Inspection and Insurance Company
05.2013 - 03.2015
- Assess and analyze insurance risks using advanced statistical methods through various software programs and databases
- Collaboratively evaluate the feasibility of each risk with management and internal colleagues to ensure compliance with company underwriting guidelines
- Gaining knowledge of underwriting practices, industry guidelines, and relevant software tools under the guidance of underwriters
- Organize and lead internal meetings and discussions aimed at sharing valuable knowledge and implementing best practices
Education
Master of Arts - Criminological Research
University of Leeds
09.2011 - 12.2012
Bachelor of Science - Criminal Justice
Drexel University
Philadelphia, PA 08.2007 - 07.2011
Skills
Chartered Property Casualty Underwriter (CPCU)
Associate in Risk Management (ARM)
Associate in Insurance (AINS)
Associate in Insurance Services (AIS)
California Property and Casualty Producer’s License (Resident)
Certification
Chartered Property Casualty Underwriter (CPCU)
Timeline
VP, Regional Multinational Underwriting Manager
Chubb
02.2025 - Current
AVP, Multinational Underwriter – Team Lead
Chubb
07.2024 - Current
International Account Executive, Assistant Vice President
Lockton Companies, LLC
08.2022 - 07.2024
International Broker, Assistant Vice President
Aon Corporation
03.2020 - 08.2022
Multinational Client Advisor, Vice President
Marsh & McLennan
11.2017 - 02.2020
International Underwriter
American International Group
03.2015 - 11.2017
Underwriting Assistant
Hartford Steam Boiler Inspection and Insurance Company
05.2013 - 03.2015
Master of Arts - Criminological Research
University of Leeds
09.2011 - 12.2012
Bachelor of Science - Criminal Justice
Drexel University
08.2007 - 07.2011
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