Samuel Cuellar
Summary
Energetic and customer-focused professional with strong communication, multitasking, and problem-solving skills. Experienced in handling high call volumes, customer service, and fast-paced work environments. Seeking a Call Center Customer Service Representative position at Mesa Garage Doors to utilize my ability to assist customers, stay organized, and provide top-tier support. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Temporary Laborer
Waste Management
11.2024 - Current
- Managed physically demanding tasks efficiently, maintaining a high-energy work pace
- Demonstrated strong teamwork and communication by coordinating with team members in a fast-paced environment
- Quickly adapted to changing job responsibilities while ensuring efficiency and workplace safety
- Recognized as a hardworking, reliable, and self-motivated employee with strong problem-solving skills
Tax Consultant
Dalpe Tax Planning & Preparation
Rancho Cucamonga
07.2024 - 02.2025
- Analyzed financial records to determine the appropriate tax filing status.
- Organized paperwork related to each client's case into a comprehensive file system.
- Provided advice on strategies to minimize taxes owed.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
- Explained complex concepts in a clear and concise manner to clients.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Insurance Agent
Transamerica Life Insurance
03.2024 - 01.2025
- Handled high-volume customer interactions, educating clients on financial products and services
- Built strong client relationships through active listening, patience, and tailored recommendations
- Maintained detailed and organized records to ensure smooth follow-ups and client satisfaction
- Demonstrated excellent phone etiquette and professionalism when assisting customers
Temporary Inventory Specialist
Easy Wholesale Warehouse
01.2024 - 08.2024
- Organized and managed over 1,000 inventory items, ensuring accurate system integration
- Processed invoices and managed financial transactions exceeding $50,000 daily
- Provided excellent customer service by addressing inquiries and ensuring product quality
- Assisted in maintaining organized inventory records and improving workflow efficiency
Level Five Associate
In-N-Out Burger
03.2021 - 07.2024
- Managed high-pressure tasks, including food preparation, order accuracy, and maintaining cleanliness
- Delivered top-tier customer service by creating a welcoming environment and resolving customer concerns
- Strengthened teamwork and communication skills in a high-volume, fast-paced setting
Education
Associate of Business - Emphasis in Finance
Citrus College
Glendora, CA02.2025
Certification
- Licensed Insurance Agent, 4352451, [Insert State]
- Valid Driver’s License
Languages
- Fluent in English
- Fluent in Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Temporary Laborer
Waste Management
11.2024 - Current
Tax Consultant
Dalpe Tax Planning & Preparation
07.2024 - 02.2025
Insurance Agent
Transamerica Life Insurance
03.2024 - 01.2025
Temporary Inventory Specialist
Easy Wholesale Warehouse
01.2024 - 08.2024
Level Five Associate
In-N-Out Burger
03.2021 - 07.2024
- Licensed Insurance Agent, 4352451, [Insert State]
- Valid Driver’s License
Associate of Business - Emphasis in Finance
Citrus College
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