Samuel Chiang
Vancouver,BC
Summary
Highly motivated individual with a strong desire to take on new challenges, learn, and grow within the industry. Eager to apply knowledge and skills to add value and be an asset to your company. Recognized for strong work ethic, adaptability, and exceptional interpersonal skills. Excel at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Banquet Server
Sodexo Live Vancouver Convention Center
05.2024 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events of 1500+ guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Streamlined banquet setup processes, reducing preparation time for events.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
Steward
Fairmont Waterfront Hotel
05.2023 - Current
- Maintained clean and well-organized kitchen areas to promote efficiency
- Delivered training to new stewards, quickly acclimating them to their roles and responsibilities.
- Upheld strict adherence to health and safety standards, ensuring safe dining environment for both guests and staff.
- Backed up kitchen team members during heavy work periods to maximize team coverage
- Streamlined dishwashing process, significantly reducing turnaround time for clean tableware availability.
- Fostered positive working environment, leading to decrease in staff turnover rates.
- Upheld impeccable personal appearance standards as an ambassador of the company's brand image when interacting with guests.
- Provided general assistance during catering events of 500+ guests when required by management staff
Food Aviation Assembly
High Altitude Foods
01.2023 - 08.2023
- Streamlined logistics operations by managing inventory, storage, and transportation of food products, ensuring safe and timely delivery to airline carriers
- Produced over 2,000 individual food items as part of an assembly line for Air Canada's inflight food and beverage program and other major airline carriers, meeting strict quality standards
- Specialized in Good Manufacturing Practice (GMP) standards to uphold high levels of hygiene, sanitation, and food safety in all stages of food production and packaging
Education
Diploma - Hospitality Management
Vancouver Community College
Vancouver12-2024
Skills
- Bilingual fluency in English and Hindi (written and oral),
- Exceptionally punctual in meeting deadlines
- Displays a calm and thoughtful demeanor in decision making
- Proficiency in using Microsoft Office applications
- Adaptive problem solving
- Relationship building
Certification
- Food Safe Level 1 - March 2023 - March 2028
- Serving It Right - March 2023 - March 2028
Languages
English
Native or Bilingual
Hindi
Professional Working
Timeline
Banquet Server
Sodexo Live Vancouver Convention Center
05.2024 - Current
Steward
Fairmont Waterfront Hotel
05.2023 - Current
Food Aviation Assembly
High Altitude Foods
01.2023 - 08.2023
Diploma - Hospitality Management
Vancouver Community College
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