Samuel Brant
Sanger
Summary
Dedicated worker with proven customer service skills. Expertise in training new staff and ensuring high customer satisfaction. Ready to contribute to a positive team environment. Great under stress and time crunches.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Team Lead
Sky Zone Trampoline Park
Clovis
06.2022 - Current
- Supervised daily operations of trampoline park to ensure customer satisfaction.
- Trained new team members on safety protocols and operational procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Resolved customer inquiries and concerns to maintain a positive experience.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Cashier
Sky Zone Trampoline Park
Clovis
06.2022 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted guests with inquiries and provided information about park activities.
Cafe Worker
Sky Zone Trampoline Park
Clovis
06.2022 - Current
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
- Assisted customers with menu selections, providing recommendations and answering questions.
- Trained new staff on café procedures, equipment use, and customer service standards.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Education
Endeavor Highschool
Fresno, CaliforniaSkills
- Great with customer service and working in a team environment
- Experience with team leadership, food service, and cashier skills
- Will work efficiently and effectively in stress induced situations
- Patient with customers even in stressful interactions
- Experience in training new employees
Timeline
Team Lead
Sky Zone Trampoline Park
06.2022 - Current
Cashier
Sky Zone Trampoline Park
06.2022 - Current
Cafe Worker
Sky Zone Trampoline Park
06.2022 - Current
Endeavor Highschool