Managed incoming calls while providing information or transferring callers to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Researched potential funders and wrote tailored grant applications that met the funder's criteria.
Developed grant proposals to secure funding for nonprofit organizations.
Sysco (Outbound Selector)
Brandon
Port Coquitlam, BC
05.2023 - 06.2023
Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
Operated forklifts to transport materials within the facility.
Assembled customer orders from stock and placed orders on pallets ready for shipment.
Ensured that all safety policies were followed while operating material handling equipment such as forklifts, ladders, in order to avoid accidents or injuries on the job site.
MODAC
Management
Accra , Ghana
01.2020 - 11.2022
Demonstrated leadership by making improvements to work processes and helping to train others.
Warehouse Worker
Cevag
Accra, Greater Accra
02.2019 - 02.2021
Loaded and unloaded the company's products to assigned warehouse locations manually in a safe working environment.
Lifted materials of varied weights on a regular basis.
I.T Personal
Canadian Independant College
Accra, Ghana
08.2016 - 01.2017
Conducted end-user training and provided technical support on hardware, software and network issues.
Troubleshooting daily IT desktop Lectures issues, supporting multiple departments and various offices.
Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
Education
Private pilot license, Commercial pilot license - Aviation
Island Coastal Aviation
Pitt Meadows, BC
2024
Graduate Certificate - Psychology
GreenPac
06.2022
Bachelors of CS - Computer Science
Lancaster University, Knutsford University College
Accra, Ghana
12.2019
Skills
Dedicated team player
UI Design
Logo creation
Website design
Zoom
Zoho desk
HelpDocs
Helpshift
Timeline
Lead Disability Inclusive Society BC
Nungu Magdalene Manyi
09.2023 - Current
Sysco (Outbound Selector)
Brandon
05.2023 - 06.2023
MODAC
Management
01.2020 - 11.2022
Warehouse Worker
Cevag
02.2019 - 02.2021
I.T Personal
Canadian Independant College
08.2016 - 01.2017
Private pilot license, Commercial pilot license - Aviation
Island Coastal Aviation
Graduate Certificate - Psychology
GreenPac
Bachelors of CS - Computer Science
Lancaster University, Knutsford University College