Summary
Overview
Work History
Education
Skills
Websites
Professional Highlights
Languages
Timeline
Generic

Samuel Arun Kumar

Mississauga,ON

Summary

With over 12 years of expertise in corporate travel coordination, office administration, and vendor management, I am deeply committed to enhancing operational efficiency and providing exceptional executive support. I excel in coordinating travel itineraries, resolving client queries, and driving business growth through strategic partnerships. My ability to break down strategic problems, analyze data, and provide insights, coupled with my proficiency in financial and human resources administration, position me as an asset capable of seamlessly integrating into roles that demand adept multitasking, stakeholder engagement, and innovative problem-solving.

Overview

15
15
years of professional experience

Work History

Sales Office Co-Ordinator

Target Wholesale and Distributors Inc.
09.2023 - Current
  • Handling inbound calls and email inquiries promptly and professionally
  • Monitoring and managing the shipment status of sold items
  • Maintaining an accurate inventory by regularly updating and adding new items
  • Co-ordinating with vendors and suppliers to ensure timely deliveries of goods
  • Also facilitating counter sales transactions
  • Generating and dispatching invoices to customers on time
  • Working on facilities management and coordination by overseeing maintenance, security, space allocation, vendor management, and compliance to ensure efficient facility operation and occupant safety
  • Strategic advisor on travel-related initiatives
  • Managing calendars and upcoming events involves scheduling appointments, meetings, and activities ensuring timely communication to facilitate smooth operations and effective planning

Corporate service, Administration, Travel Desk

Acuity Knowledge center (India) Pvt. Ltd.
03.2019 - 06.2023
  • Being a member of Travel Desk Acuity Bangalore with team of 2 we have handled all domestic and international bookings
  • This position mainly included travel arrangements to an employee travelling from Bangalore and Arriving to Bangalore
  • Bookings included Visa, Flight tickets, Hotel bookings, Cab bookings, Arranging for Forex, arranging for calling cards, issuance of travel Insurance
  • Responsible for arranging guest house for new joiners
  • Complete travel arrangements which include Visa, Flight tickets, Hotel bookings, Cab bookings, Arranging for Forex, arranging for calling cards, issuance of travel Insurance
  • New Joiner Accommodation, weekly bill submission, regular update of trackers, Vendor evaluation
  • Preparation of Handbooks, Important documents related to travel and circulate within Travel team to avoid any escalations or miss out
  • Domestic and International hotel tie-ups or contracts to optimize cost

Travel Consultant

Trip Gain Travel and Expense Management solutions Pvt. Ltd
08.2018 - 03.2019
  • Customer Support, B2C & B2B working platform as a startup company we had to handle all query of the customer, this organization was more for consolidators fares hence coordinating with Customer was for both B2C and B2B
  • End to End Travel coordination for existing clients on Board
  • Handling queries of client and supporting them over phone and email, (Customer support)
  • Quoting offline fares for both International and Domestic Flights, Hotels and Cabs through GDS (Galileo, Sabre, Abacus)
  • Coordinating as platform between client and Operator for Group bookings or Leaser Travels
  • Issuance of Low-cost carrier Air tickets with the existing suppliers on board

Admin Executive

Quess Corp Ltd.
05.2015 - 01.2018
  • Handling domestic travel bookings, includes, flight, Bus, Train, hotels & cabs
  • Office Administrations includes Stationary maintenance, Pantry stock, House-keeping stocks/materials and Security assets
  • Maintaining stock record for stationery, pantry and cleaning supplies
  • Placing timely order for all the above in order to have smooth operations
  • Vendor Management for both Travel and General Administrations, such as introducing new vendors, negotiating with existing vendor for better price and Tariffs
  • In case of any escalations assisting over the phone calls and closing the issues in case of weekend
  • Also manage the HK & Security Team overall strength of 10 Nos working under me

Senior Travel Consultant

Mystifly Consulting India Pvt. Ltd.
06.2013 - 04.2015
  • Mostly an aggregator who used to work purely for Business to Business, similar to online travel aggregators
  • GDS worked/Experience with Sabre and Abacus

Travel Associate

BCD travel Multinational servicing center India Pvt. Ltd.
02.2011 - 05.2013
  • As MSC center worked with central manual ticket team which worked only for domestic US flight and Amtrack ticket issuances and all clients were corporates
  • GDS work Experience SABRE & Apollo

Business Development Executive

Covenant network Pvt. Ltd
12.2009 - 05.2010
  • As BDM my role was generate business from colleges and firms who's education or work revolved under Networking, the company was into trainings and used to teach more of networking relates studies

Education

Graduate - Bachelor of Commerce

M S Ramaiah College Of Arts Science & Commerce
06.2010

Skills

  • Administrative Coordinator
  • Corporate Travel Management
  • Stakeholder Management
  • Costing & Budgeting Management
  • Enterprise Risk Management
  • Office Administration
  • Vendor Management
  • Asset/Inventory Management
  • Calendar & Event Management
  • Facilities Management & Co-ordination
  • Administrative Mentorship
  • Collaboration & Co-ordination

Professional Highlights

  • Expert in travel coordination, end-to-end travel logistics, including visa processing, flight and hotel bookings, and ground transportation arrangements.
  • Proficient in building and maintaining effective relationships with internal business units, external vendors, and travel partners, facilitating seamless coordination of travel arrangements and logistics.
  • Efficiently managing calendars and upcoming events, including travel itineraries and ticket bookings, ensuring timely scheduling and smooth facilitation of meetings and trips.
  • Strategic advisor, providing subject matter expertise and valuable insights on travel-related initiatives to drive effective business operations.
  • Effectively manage travel budgets, monitors expenses, and reports on results versus budget, contributing to financial accountability and cost savings.
  • Providing senior-level administrative and operational support within a large, diverse team, ensuring efficiency and reliability in administrative planning and execution.
  • Participating in Enterprise risk management in identifying risks associated with infrastructure security.
  • Experiences in mentoring and coaching junior administrative assistants, supporting their professional development and enhancing team capabilities.
  • Ensuring clear and consistent communication through tailored messaging and outgoing communications, contributing to effective organizational communication strategies.

Languages

English
Full Professional
Hindi
Full Professional
Tamil
Professional Working

Timeline

Sales Office Co-Ordinator

Target Wholesale and Distributors Inc.
09.2023 - Current

Corporate service, Administration, Travel Desk

Acuity Knowledge center (India) Pvt. Ltd.
03.2019 - 06.2023

Travel Consultant

Trip Gain Travel and Expense Management solutions Pvt. Ltd
08.2018 - 03.2019

Admin Executive

Quess Corp Ltd.
05.2015 - 01.2018

Senior Travel Consultant

Mystifly Consulting India Pvt. Ltd.
06.2013 - 04.2015

Travel Associate

BCD travel Multinational servicing center India Pvt. Ltd.
02.2011 - 05.2013

Business Development Executive

Covenant network Pvt. Ltd
12.2009 - 05.2010

Graduate - Bachelor of Commerce

M S Ramaiah College Of Arts Science & Commerce
Samuel Arun Kumar