Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Work Availability
Timeline
Generic
Samuel Amador

Samuel Amador

Calgary,AB

Summary

Dynamic and results-driven professional with a proven track record at Pita Grill, excelling in customer service and team leadership. Notable achievements include top sales performance and effective resolution of customer grievances. Proficient in data analysis and fundraising techniques, with multilingual abilities that enhance guest experiences and foster strong relationships. Committed to driving repeat business through exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service- Server

Pita Grill
Calgary, AB
01.2023 - Current

- Enhanced guest experience through personalized multilingual service.
- Resolved customer grievances swiftly, improving satisfaction levels.
- Trained new employees in restaurant procedures, boosting team efficiency.
- Cultivated donor relationships, leading to sustained fundraising success.
- Implemented effective sales strategies, achieving top performer status.

Fundraising Representative

Plan Canada
Calgary, AB
06.2023 - 08.2023
  • Conducted door-to-door fundraising campaigns to help children secure birth certificates.
  • Explained the positive impact of donations on improving lives of disadvantaged children, cultivating support for the cause.
  • Developed and implemented fundraising strategies with team members.
  • Maintained exceptional sales results, averaging 15 children's program sales, leading to a top performer status.
  • Analyzed data regarding donor giving trends in order to develop more effective strategies for future campaigns.
  • Cultivated relationships with existing donors through frequent communication via phone calls, emails, letters.

Sales Representative

Gano excel
Bogota, Colombia
03.2021 - 10.2021
  • Achieved success in marketing a diverse range of health-oriented products.
  • Formed and led a sales team, providing guidance and support to achieve sales targets.
  • Hosted digital training sessions focused on boosting team morale and demonstrating key product features.
  • Acknowledged among top team sales leaders in under three months.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Generated new sales leads through cold calling and networking activities.

Education

Undergraduate Business - Marketing

Mount Royal University
Calgary, AB
03-2027

Skills

  • Easy adaptation
  • Digital marketing
  • Employee training
  • Multitasking and organization
  • Time management excellence
  • Multilingual Communication
  • Customer Service Excellence
  • Sales Techniques
  • Team Leadership
  • Data Analysis

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Digital Marketing Certification 2021 Hotmart

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Fundraising Representative

Plan Canada
06.2023 - 08.2023

Customer Service- Server

Pita Grill
01.2023 - Current

Sales Representative

Gano excel
03.2021 - 10.2021

Undergraduate Business - Marketing

Mount Royal University
Samuel Amador