Hi, I’m
Sudhakar Samavedam
IT Analyst
Winnipeg,MB
Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
3
years of professional experience
1
Certification
Work History
7x Powered Inc.Winnipeg, MB
IT Analyst
08.2020 - 02.2023
Job overview
- Supported Microsoft 365 applications, cloud services utilizing Azure AD, endpoint manger and other Microsoft administrative tools.
- Supported GPO (Group Policy) and MDM Intune (Mobile Device Management). Specialized in MacOS support and iOS devices.
- Participated in risk assessment analysis, applying standard change control procedures to minimize inherent liability in software releases.
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Offered input for complex documents to support client-ready final versions.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Investigated system issues and implemented resolutions to reduce downtime.
- Participated in internal audits regarding quality management system.
- Educated stakeholders on data protection tactics to reduce breaches.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Administered and maintained anti-virus and anti-malware software on end-user computing devices.
- Improved systems with addition of new features and infrastructure.
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date.
- Installed system updates to address vulnerabilities and reduce security issues.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings.
- Enhanced interfaces to promote better functionality for users.
Education
Andhra University
Master of Science from Integrated Computer Science
Andhra University
Bachelor of Science from Computer Science
Skills
- Capability and Scalability Planning
- Data Analysis
- Business Processes and Procedures
- IT Performance Report Creation
- Information Security
- Technical Support and Assistance
- Network Technology
- System Performance
Accomplishments
- Received Elite employee of the year for achieving best employee for two consecutive years”
- “ Achieved Digital Ninja award for project automation process”
- “Received Customer service award from client for providing exceptional support”
Certification
- Certified Microsoft Azure Administration (Az-103)
Timeline
IT Analyst
7x Powered Inc.
08.2020 - 02.2023
Andhra University
Master of Science from Integrated Computer Science
Andhra University
Bachelor of Science from Computer Science
- Certified Microsoft Azure Administration (Az-103)
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