Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samsom Gebru

Toronto,ON

Summary

Dynamic and dedicated professional with a proven track record as an Uber Partner, recognized for exceptional customer service and strong time-management skills. Adept at problem-solving and maintaining cleanliness, I consistently exceeded client expectations while ensuring safe and punctual deliveries. Committed to excellence in driving safety and customer engagement.

Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

9
9
years of professional experience

Work History

Uber Partner

Self Employed
12.2023 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.

Janitorial Services

Self Employed
10.2020 - 08.2023
  • Upheld high standards of cleanliness around the front gate area through diligent oversight of janitorial services providers'' performance.
  • Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
  • Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
  • Facilitated a clean and comfortable work environment by overseeing janitorial services, scheduling regular deep cleanings, and addressing maintenance requests in a timely manner.

Delivery Truck Driver

Hilite Fine Food Inc.
08.2018 - 03.2020
  • Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
  • Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
  • Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
  • Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.

Delivery Driver

Season Restaurant
08.2016 - 06.2018

Food deliver to customers

Education

Graduate Certificate - Medical Office Administration

Computek College
07-2024

Skills

  • Flexibility
  • Punctuality
  • Cleanliness
  • Situational awareness
  • Driving safety
  • Strong navigation
  • Route planning
  • Map reading
  • Customer engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization

Languages

English
Professional Working

Timeline

Uber Partner

Self Employed
12.2023 - Current

Janitorial Services

Self Employed
10.2020 - 08.2023

Delivery Truck Driver

Hilite Fine Food Inc.
08.2018 - 03.2020

Delivery Driver

Season Restaurant
08.2016 - 06.2018

Graduate Certificate - Medical Office Administration

Computek College
Samsom Gebru