Samsher Singh Bali
Brampton,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Store Manager
Albion Xpress, CellularPoint
ETOBICOKE, Canada
08.2020 - Current
- Working with customers belonging to different carriers like ROGERS, FIDO, CHATR and FREEDOM.
- Responsible for the full operation of the store, including opening, closing, cash, and inventory.
- Managing a team of multiple professionals.
- Provide answers directly to customers concerning billing, roaming, equipment, service plan upgrades, and other network-related issues.
- Preventing customers from deactivating their accounts with carriers by providing them with the best possible solutions.
- Attending various training programs and virtual team meetings for qualitative growth.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
COVID Screening Officer
A.S.P. Security Services
Burlington, Canada
09.2020 - 03.2021
- Screening all the TTC drivers and contractors coming into the premises
- Assigning the other guards of their duties and giving them on-site training
- Checking that proper social distancing is maintained at the site and everyone is wearing mask
- Monitoring the crowd of any symptoms of Covid-19 symptoms and escorting them out of the facility (if symptoms)
- Maintaining records of staff showing symptoms of Covid-19 and reporting it to TTC Managers
Mobile Supervisor
O.B.N. Security and Services
Etobicoke, Canada
01.2019 - 01.2020
- Reported any suspicious behaviors and happenings
- Provided assistance to people in need
- Monitored surveillance cameras
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
Network Technician
Incentive Cabling Inc
Scarborough, Canada
08.2019 - 01.2020
- Designing and installing well-functioning computer networks, connections and cabling
- Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
- Testing and maintaining hardware and peripheral devices
- Configured, monitored and maintained network hardware, software and communication links.
- Tested and evaluated network systems to eliminate problems and make improvements.
- Installed various operating systems on computers for use in the network environment.
Security Guard
Collective Security Services
Etobicoke, Canada
06.2018 - 09.2019
- Inspected and patrolled premises regularly
- Monitored property entrance
- Authorized entrance of people and vehicles
Education
Non – Medical Stream - P.C.M
D.A.V. PUBLIC SCHOOL
Sector 37 - FaridabadA1 Level French
Alliance Francais De Delhi
Gurugram Some College (No Degree) - Business Management
Seneca College
Toronto, OntarioSkills
- Goal Driven
- Flexible and Adaptive
- Conflict Solver
- Self-Motivator
- Strong Problem Solving Ability
- Proficient in MS Office Suite
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
French
Elementary
Spanish
Professional
Accomplishments
Employee of the Year 2023 - Cellularpoint
Employee of the Year 2022 - Cellularpoint
Employee of the Year 2022 - Freedom Mobile
Employee of the Year 2022 - Fido/Rogers/Chatr
Top Store 2023 - Cellularpoint
Top Store 2023 - Rogers/Fido/Chatr
Top Store 2022 - Freedom Mobile
Timeline
COVID Screening Officer
A.S.P. Security Services
09.2020 - 03.2021
Store Manager
Albion Xpress, CellularPoint
08.2020 - Current
Network Technician
Incentive Cabling Inc
08.2019 - 01.2020
Mobile Supervisor
O.B.N. Security and Services
01.2019 - 01.2020
Security Guard
Collective Security Services
06.2018 - 09.2019
Non – Medical Stream - P.C.M
D.A.V. PUBLIC SCHOOL
A1 Level French
Alliance Francais De Delhi
Some College (No Degree) - Business Management
Seneca College
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