Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samriti Arora

Surrey,BC

Summary

Dynamic and results-driven professional with extensive experience in customer service and team supervision at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through effective problem-solving and staff training. Skilled in inventory management and maintaining operational efficiency, ensuring accurate order fulfillment and a positive shopping experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Chalo Freshco
08.2025 - Current
  • Processed customer transactions accurately and efficiently using POS systems.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and support.
  • Handled cash register operations, ensuring balanced drawers at shift end.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Store Supervisor

SUBWAY®Restaurants
06.2024 - Current
  • Managed daily operations , including doing inventory, ordering supplies and stock control.
  • Assisted customers, handling complaints and ensuring a positive work experience.
  • Support scheduling, task assignments and overall performance,
  • Supervised and trained team members to provide excellent customer service.
  • Monitored cash handling procedures to uphold accuracy in financial transactions.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

Warehouse Worker

Interhold Distibution
02.2024 - 05.2024
  • Assisted in packing and labeling shipments for distribution.
  • Coordinated delivery and pickup schedules with carriers for optimal efficiency.
  • Collaborated with team members to optimize workflow efficiency during peak hours.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Warehouse Associate

DSV Solutions
09.2023 - 01.2024
  • Adapted flexibly to meet the logistical demands of warehouse operations.
  • Streamlined inventory management by efficiently organizing and transporting pallets.
  • Prepared orders for delivery or pickup bu pulling filling, packing, and setting up items.
  • Interpreted customer orders and requisitions to ensure accurate movement and distribution of goods.

Education

Associate of Arts - General Arts

Columbia College
Vancouver
08-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Staff training
  • Hospitality and accommodation
  • Records maintenance
  • Honest and dependable
  • Problem-solving
  • Ordering and stocking

Languages

English
Punjabi
Hindi

Certification

[FOODSAFE LEVEL1],[ OF THE FOODSAFE Training Program] - [valid till-APRIL 19, 2029]

Timeline

Cashier

Chalo Freshco
08.2025 - Current

Store Supervisor

SUBWAY®Restaurants
06.2024 - Current

Warehouse Worker

Interhold Distibution
02.2024 - 05.2024

Warehouse Associate

DSV Solutions
09.2023 - 01.2024

Associate of Arts - General Arts

Columbia College

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Samriti Arora