Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samriti

Summary

Customer-focused professional offering successful sales experience within the retail industry, with established expertise in managing and building long-term relationships with individual and corporate clients. Seeking the opportunity to take the next career step within a reputable financial institution.

Overview

5
5
years of professional experience

Work History

Sales Associate

Glentel Inc.
10.2020 - 02.2024
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Monitored customers for signs of security concerns and escalated issues to management.

Supervisor

A&W
10.2020 - 11.2021
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.

Cashier

Tim Horton's
10.2018 - 09.2020
  • Prepare food and drinks orders.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely.
  • Maintained Cleanliness.
  • Upsold additional products and services to customers, increasing revenue.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Associate of Arts -

Alexander College
Vancouver, BC
05.2020

Skills

  • Sales Development
  • Customer Needs Assessment
  • Cash Handling
  • Sales Goals Attainment
  • Problem-solving skills
  • Time Management
  • Sales expertise
  • Listening Skills
  • Teamwork and Collaboration

Languages

English
Punjabi
Hindi

Timeline

Sales Associate

Glentel Inc.
10.2020 - 02.2024

Supervisor

A&W
10.2020 - 11.2021

Cashier

Tim Horton's
10.2018 - 09.2020

Associate of Arts -

Alexander College

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Samriti