Samrin Hasan
Edmonton,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to take on added responsibilities to meet team goals. Highly effective and knowledgeable in basic computer skills such as excel, word and PowerPoint. Offers top technical abilities and relationship-building skills.
Overview
7
7
years of professional experience
Work History
SALES ASSOCIATE
COCOCO/ Chocolaterie Bernard Callebaut
03.2023 - 06.2024
- Managed Point-of-Sale (POS) Operations: Accurately processed POS transactions, handling coin, currency, payment cards, and receipts with precision and efficiency.
- Visual Merchandising: Organized and maintained store displays resulting in a 15% increase in sales of promoted products; implemented new shelving layout that improved customer engagement, evidenced by a 20% increase in customer inquiries about featured items.
- Inventory Management: Implemented stock rotation strategy that reduced product expiration by 20% and minimized waste. Restocked shelves to ensure consistent product availability and maintain store appearance.
- Customer Service: Provided detailed information on company offerings to an average of 50 customers daily, effectively promoting products and services to meet customer needs and enhance sales.
- Store Operations: Conducted opening and closing procedures, managed cash register operations to balance and record transactions accurately. Entered data into computer systems and communicated effectively with the head office via email.
GEER STORE ASSOCIATE
University of Alberta
09.2022 - 05.2024
- Sales and Product Expertise: Promoted and sold engineering items such as calculators, papers, lab coats, rentals, and merchandise. Provided expert guidance to over 100 students daily, resulting in an average of $3,000 in daily sales.
- Customer Service: Guided students through inquiries with detailed explanations and tailored recommendations in engineering studies, achieving a customer satisfaction rate of 95%.
- Cash Management: Managed cash transactions accurately and securely, ensuring all sales were processed efficiently and maintaining financial integrity at the store.
- Store Operations: Executed daily opening and closing procedures, ensuring store readiness and security. Implemented inventory controls that reduced shrinkage by 20%.
SALES ASSOCIATE
Animethon
07.2023 - 07.2023
- Managed and Coordinated Sales: Oversaw sales of autographs and merchandise for prominent anime voice actors during Animethon convention 2023, ensuring a seamless experience for fans and maximizing revenue.
- Exceptional Customer Service: Provided outstanding customer service by assisting over a 1000 fans in selecting and purchasing autographed items and merchandise, enhancing their overall convention experience.
- Collaboration with Voice Actors: Worked closely with anime voice actors to facilitate smooth signing sessions and effectively promote merchandise, maintaining positive relations and maximizing sales opportunities.
- Inventory Management and Display: Ensured accuracy in inventory tracking and organized displays to optimize sales and visibility of autographed items, contributing to a visually appealing booth environment.
- Cash Handling and POS Management: Managed cash transactions and operated point-of-sale systems efficiently, maintaining accuracy and security in financial transactions.
- Guest Interaction and Satisfaction: Upheld Animethon's reputation for high-quality guest interactions and customer satisfaction, contributing to positive feedback and repeat attendance.
SALES ASSOCIATE
Penguin Superstore
10.2017 - 07.2019
- Customer Assistance: Assisted customers in locating products within the store and checked the store system to locate merchandise at other sites, ensuring customers found desired items promptly.
- Cash Handling: Successfully managed cash transactions in the store, maintaining accuracy and security in financial transactions.
- Independent Work: Operated effectively in a fast-paced environment, working independently to meet customer needs and maintain efficient store operations.
- Merchandise Preparation: Prepared merchandise for the sales floor by pricing or tagging items, ensuring items were ready for display and purchase.
- Customer Satisfaction: Maintained high levels of customer satisfaction by handling product returns promptly and professionally, resolving challenges and ensuring a positive shopping experience.
- Product Knowledge: Provided knowledgeable assistance to customers regarding product sizing, accessories, and proper care, enhancing customer understanding and satisfaction.
PEER TUTOR
Self Employed
04.2017 - 06.2019
- Academic Collaboration: Collaborated with students to assist them in completing homework assignments, identifying areas of weakness, and devising strategies to improve understanding and performance in subjects such as Mathematics and Science.
- Personalized Resource Design: Designed personalized resources and study materials tailored to individual student needs, aiding in tutoring sessions and preparing students for examinations.
- One-on-One Instruction: Provided personalized one-on-one tutoring sessions with over 15 students, focusing on core subjects and addressing specific academic challenges to enhance learning outcomes.
- Communication and Support: Responded promptly to email and telephone inquiries from students and parents, providing detailed information, scheduling sessions, and offering ongoing support as needed.
Education
Bachelor of Science - Electrical Engineering
University of Alberta
Edmonton, AB06.2024
Skills
- Team Collaboration
Creative Thinking and Decision Making
Attention to Detail with Precision and Clarity
Excellent Verbal and Written Communication
Time Management
Strong Team Player
Adaptability in Rapidly Changing Situations
Multitasking Mastery
Analytical and Problem-Solving Skills
Independence and Self-Supervision
Dependability and Cooperation
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Outlook
Timeline
SALES ASSOCIATE
Animethon
07.2023 - 07.2023
SALES ASSOCIATE
COCOCO/ Chocolaterie Bernard Callebaut
03.2023 - 06.2024
GEER STORE ASSOCIATE
University of Alberta
09.2022 - 05.2024
SALES ASSOCIATE
Penguin Superstore
10.2017 - 07.2019
PEER TUTOR
Self Employed
04.2017 - 06.2019
Bachelor of Science - Electrical Engineering
University of Alberta
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