Samridhi Dhir

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
• Improved barista skills through one-on-one training sessions and practical demonstrations.
• Taught proper procedures and strategies for success to new employees.
• Customized training strategies based on individual barista knowledge, experience, and strengths.
• Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment and being obsessed with customer service.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Promoted additional items with beverages, increasing store sales.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
• Helped customers take merchandise out of store and loaded items into vehicles.
• Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
• Assisted customers with large purchases by carrying items to vehicles.
• Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
• Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

• Received inventory and verified receipt of ordered products.
• Enhanced customer satisfaction by providing efficient and precise fresh cut product preparation.
• Maintained a clean and sanitized work environment, ensuring compliance with food safety standards.
• Assisted in inventory management, reducing waste and optimizing stock levels for peak freshness.
• Expanded product knowledge through continuous learning, improving expertise in the fresh cut category.
• Collaborated with team members to provide exceptional service and meet department goals.

• Delivered packages to customer pick up areas.
• Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
• Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
• Collaborated with team members to meet tight deadlines during peak delivery periods.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
• Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Collaborated with team members to meet and exceed monthly sales targets consistently.

- Volunteer Coordination: Recruiting, training, and managing volunteers for various projects.

- Community Outreach: Engaging with local communities to promote sustainability initiatives.

- Fundraising: Organizing events and campaigns to raise funds for the organization.

- Environmental Education: Developing and delivering educational programs on sustainability.

- Project Management: Overseeing and coordinating sustainability projects from start to finish.

- Data Analysis: Collecting and analyzing data to measure the impact of sustainability efforts.

- Advocacy: Supporting policy changes to promote environmental protection and sustainability.

- Research: Conducting research on sustainability topics and best practices.

- Social Media Management: Creating content and managing social media accounts to raise awareness.

- Partnership Development: Building relationships with other organizations and stakeholders.