Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samreet Kaur

Calgary,Canada

Summary

My overall objective is to grow with a company, not only help my company grow but also develop skills that I can take with throughout. Highly enthusiastic customer service professional with 5+ years experience. I have dynamic personality, very detailed oriented, and energetic at anything.

Overview

8
8
years of professional experience

Work History

Assistant Manager

TIM HORTONS (YYC AIRPORT)
11.2019 - Current
  • Assists in the recruiting of new team members, training and developing existing team members, and encouraging the team to achieve targets.
  • Ensure that high standards of guest experience are maintained.
  • Interpreted company policies to workers, and enforced safety regulations.
  • Analyzed unresolved work problems, and assisted workers in solving work problems.
  • Making daily reports for goals and margins.

Supervisor

TIM HORTONS (YYC AIRPORT)
11.2019 - 11.2019
  • Interpreted company policies to workers, and enforced safety regulations.
  • Committed to delivering high levels of customer service.
  • Assist in scheduling staff, voids, and cutting staffing levels.
  • Offer menu recommendations upon request.

Team Lead

TIM HORTONS (YYC AIRPORT)
09.2017 - 10.2019
  • Maintain the rules and regulations set by management.
  • Run the store smoothly, and help at the front whenever needed.
  • Manage problems in the absence of supervisors.
  • Resolving customer complaints.

Education

Bachelors of Business Adminstration -

01.2019

Health Care Aide Certification -

01.2017

Training in Basic +Tally computer skills -

01.2014

Trade Comp. Op. Program Assistant Program -

High School Graduation -

India

Skills

  • Courteous
  • Strong organizational skills
  • Sharp problem solver
  • Active listening skills
  • Adaptive team player
  • Work independently
  • Work in accordance with established procedures and standards
  • Customer interaction
  • Communication skills

Languages

  • 100% Trilingual in English, Hindi and Punjabi
  • French (Attestations of level 1-7 and Delf A1 and A2)

Timeline

Assistant Manager

TIM HORTONS (YYC AIRPORT)
11.2019 - Current

Supervisor

TIM HORTONS (YYC AIRPORT)
11.2019 - 11.2019

Team Lead

TIM HORTONS (YYC AIRPORT)
09.2017 - 10.2019

Bachelors of Business Adminstration -

Health Care Aide Certification -

Training in Basic +Tally computer skills -

Trade Comp. Op. Program Assistant Program -

High School Graduation -

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