Samreet Kaur
Brampton,ON
Summary
Professional with strong experience in restaurant industry, ready to contribute to team-oriented environment. Skilled in food preparation, customer service, and maintaining high cleanliness standards. Focused on collaboration, adaptable to changing needs, and results-driven. Reliable, with strong work ethic and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Tim Hortons
04.2024 - 11.2024
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Restaurant Supervisor
Pizza Pizza
01.2023 - 04.2024
- Accurate Financial Handling: Ensured the precision of all cash and card transactions, maintaining comprehensive records to support daily reconciliation and reporting activities, thus safeguarding against discrepancies and enhancing financial integrity
- Cash Management Expertise: Implemented effective cash drawer management strategies to optimize cash flow and minimize errors, contributing to the smooth financial operation of the restaurant
- Customer Transaction Resolution: Proactively addressed and resolved any transaction-related issues, ensuring customer satisfaction while adhering to financial policies and procedures
Restaurant Team Member (Part Time)
Tim Hortons
08.2022 - 10.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Supervisor
B13 Restaurant
07.2021 - 03.2022
- Financial Strategy Implementation: Developed and executed financial strategies for menu pricing and budget management, aligning with business objectives to maximize profitability and minimize costs
- Inventory Oversight: Conducted thorough inventory audits to track stock levels and usage, optimizing order quantities and reducing excess inventory, leading to significant cost savings
- Operational Efficiency: Streamlined restaurant operations through effective staff scheduling, resource allocation, and workflow optimization, ensuring high standards of service while managing operational costs
Customer Service Representative
DMart India
09.2020 - 04.2021
- Financial Transaction Management: Efficiently processed a high volume of financial transactions, ensuring accuracy and security in handling payments and refunds, thus maintaining trust and reliability
- Proactive Inventory Control: Utilized inventory management systems to monitor stock levels and reorder supplies as needed, preventing stockouts and maintaining continuous product availability for customers
- Customer Inquiry Handling: Delivered exceptional customer service by promptly addressing and resolving a wide range of customer inquiries and complaints, fostering a positive and supportive shopping environment
Education
Ontario College Graduate Certificate - Global Business Management
Loyalist College
12.2023
Bachelor's degree - Commerce
SSD Barnala, PU Patiala
05.2021
Skills
- Financial Acumen
- Advanced Excel Skills
- Strategic Planning
- Organizational Skills
- Leadership & Management
- Advanced Communication
- Customer Service Excellence
- Emotional Intelligence
- Problem-Solving
- Adaptability
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Restaurant Team Member
Tim Hortons
04.2024 - 11.2024
Restaurant Supervisor
Pizza Pizza
01.2023 - 04.2024
Restaurant Team Member (Part Time)
Tim Hortons
08.2022 - 10.2023
Supervisor
B13 Restaurant
07.2021 - 03.2022
Customer Service Representative
DMart India
09.2020 - 04.2021
Bachelor's degree - Commerce
SSD Barnala, PU Patiala
Ontario College Graduate Certificate - Global Business Management
Loyalist College
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