SAMREET KAUR
Brampton,Canada
Summary
Dependable with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Office Assistant
FIGR
12.2023 - 12.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Improved typing speed through continuous practice and utilization of efficient software tools.
Early Childhood Assistant
Chances Family Centre
06.2022 - 09.2024
- Assist co-workers in housekeeping and cooking duties
- Maintain daycare equipment
- Storytelling
- Assist early childhood educators in carrying out programs that promote the physical, cognitive, emotional and social development of children
- Assist early childhood educators or supervisors in keeping records
- Engage children in activities by telling stories, teaching songs and preparing crafts
- Guide and assist children in the development of proper eating, dressing and toilet habits
- Prepare snacks and arrange rooms or furniture for lunch and rest periods
- Submit written observations on children to early childhood educators or supervisors
- Discuss progress and problems of children at staff meetings
- Attend staff meetings to discuss progress and problems of children
- Food safety/handling skills
- Encouraged language development among young learners through activities focused on phonics, vocabulary building, and oral language practice.
- Provided individualized support for children experiencing learning challenges or requiring additional attention.
Technical Support Advisor
Apple
04.2021 - 05.2022
- Acting as the point of contact for all technical inquiries about hardware, software, or other designated client products
- Greeting customers in a courteous, friendly, and professional manner using agreed-upon procedures
- Listening attentively to customer needs and concerns; demonstrating empathy while maximizing opportunities to build rapport with the customer
- Clarifying customer requirements; probing for understanding; using decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking
- Maintaining broad knowledge of client products, such as smartphones, tablets, computers, and wearables
- Efficiency with using iOS and/or macOS
- Maintaining overall stats for the call flow
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Machine Operator
Bveggie (Beyond Meat)
06.2020 - 05.2021
- Setting up the machines to start the Production
- Controlling and adjusting machine settings
- Test operations of machines before putting production material in it
- Check the sealing roll is strong enough before installing it to the machine
- Fix issues that might occur during the shift
- Ensure the machines are regularly clean before starting the shift
- Training and overseeing other employees on speciality machines
- Make sure the packaging through machines is sealed properly and clean
- Inform the Technicians if machines have a bigger issues
- Keep records of all the materials used in the production area and report to team leader and Supervisor
- Maintain a clean and safe environment in the production as well the packaging area
Education
Certificate - Medical Terminology
Canadian Red Cross
12-2024
High School Diploma -
Senior Secondary School
Punjab, India03-2018
Skills
- Multitasker
- Technical knowledge of MAC& IOS Software
- Time Management
- Team player
- Goal oriented
- Efficient use of Microsoft suite
- Efficient use of Adobe
- Problem Solving
- Data entry
- Clerical support
- 45 wpm typing speed
- Office administration
- Customer service
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Assistant
FIGR
12.2023 - 12.2024
Early Childhood Assistant
Chances Family Centre
06.2022 - 09.2024
Technical Support Advisor
Apple
04.2021 - 05.2022
Machine Operator
Bveggie (Beyond Meat)
06.2020 - 05.2021
Certificate - Medical Terminology
Canadian Red Cross
High School Diploma -
Senior Secondary School
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