Samreen Sohail
Toronto
Summary
Results-oriented Floor Manager with proven skills in employee management, training, and inventory optimization. Committed to enhancing operational efficiency and ensuring high-quality standards in daily operations.
Overview
10
10
years of professional experience
Work History
Floor Manager
5 Indian Sisters
Barrie, ON
08.2022 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed scheduling strategies to enhance staff productivity and service delivery.
Program Manager
Saylani Welfare Trust
Lahore, Pakistan
04.2017 - 06.2022
- Led cross-functional teams to implement community outreach programs, enhancing service delivery effectiveness.
- Developed strategic project plans aligning with organizational goals, resulting in improved program outcomes.
- Facilitated training sessions for staff on best practices in program management and operational efficiency.
- Streamlined communication processes among departments, fostering collaboration and reducing response times.
Cashier
McDonald's
Lahore, Pakistan
11.2015 - 03.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured high levels of customer satisfaction through prompt service and friendly interactions.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and customer service standards.
Education
Bachelor of Arts - Associate Degree in Arts
Board of Intermediate Education Lahore
Lahore, Pakistan 09-2009
Youth Peer Education & Leadership Training Course - Educational Leadership And Management
United Nations Population Fund
Lahore, Pakistan 08-2009
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
- Inventory management
- Employee scheduling
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Floor Manager
5 Indian Sisters
08.2022 - Current
Program Manager
Saylani Welfare Trust
04.2017 - 06.2022
Cashier
McDonald's
11.2015 - 03.2017
Bachelor of Arts - Associate Degree in Arts
Board of Intermediate Education Lahore
Youth Peer Education & Leadership Training Course - Educational Leadership And Management
United Nations Population Fund