Compassionate and dedicated Personal Support Worker with extensive experience in providing high-quality, customer-centered care in long-term care settings. Skilled in delivering personal care, supporting activities of daily living, and maintaining residents' physical, social, and emotional well-being. Proven ability to observe, report, and document changes in residents' conditions, while maintaining dignity and respect. Committed to promoting a safe and inclusive environment, with excellent teamwork and communication skills.
*Delivered comprehensive personal care, including bathing, dressing, feeding, and toileting, promoting residents social, physical and emotional well-being.
*Monitored, reported and documented the observed changes in resident's condition in the Point of Care (POC) system, promptly reporting concerns to registered staff as well as recorded all necessary data at all times as needed.
*Assisted residents with mobility using proper techniques and equipment, such as Hoyer lifts, wheelchairs, and walkers.
*Communicated effectively with residents, families, and healthcare team members to provide individualized support and maintain a respectful, pleasant environment including the excellent customer services at all times.
*Participated in quality improvement activities, and ensured that care plans were followed precisely as directed by registered staff.
*Maintained cleanliness and organization of living spaces, supporting a safe and home-like atmosphere and share responsibility for care of equipment in the home and personal belongings of clients.
*Working with team members to follow proper procedures (checking food temperature, food expiry dates and sanitization procedures) to provide food safety to customers
*Working on drive-thru to achieve window time always less than 20 seconds in my shift while maintaining 100% accuracy of orders
*Managing store inventory by guiding crew members to use products with proper portioning to avoid wastage
*Checking store emails in a timely manner to ensure that employees have appropriate knowledge about store promotions, customer satisfaction, new hires, and schedule.
*Assisted with activities of daily living, including personal hygiene, feeding, and mobility, under the guidance of registered staff.
*Actively participated in quality improvement initiatives as directed.
*Recorded vital data on flow sheets and reported significant changes in residents' conditions.
*Maintained resident safety and comfort by following established care procedures.
*Supported team members by working cooperatively and sharing responsibilities.
*Provided personal care, including bathing, grooming, and assistance with mobility, ensuring the physical and emotional well-being of clients.
*Monitored and recorded client conditions, promptly communicating with family members, and supervisors.
*Assisted with meal preparation, feeding, and maintaining a clean and safe living environment.
*Personal care, Dementia and geriatric care
*Ability to work independently
*Easily Prioritize client needs and adaptive
*Gentle persuasive approach (GPA) techniques
*Basic life support and safety compliance
*Team oriented with excellent communication skills
* Point of care (POC) data recording or Point Click Care (PCC)
*Use of mobility aids (Hoyer lifts, wheelchairs, walkers)
*Punctual and able to perform all physical tasks for clients care
*Team collaboration and adaptability
*Knowledge and understanding of Residents Bill of Rights and Compliance Standards as provided by the Ministry of Long Term Cares
*Languages: fluent in English, Hindi, Punjabi
* Have all the documents ready before start (Criminal Records Check including Vulnerable Sector Screening) within 6 months.
* Have all the health tests done including Tuberculosis within 6 months.