Compassionate and dedicated Personal Support Worker with extensive experience in providing high-quality, customer-centered care in long-term care settings. Skilled in delivering personal care, supporting activities of daily living, and maintaining residents' physical, social, and emotional well-being. Proven ability to observe, report, and document changes in residents' conditions, while maintaining dignity and respect. Committed to promoting a safe and inclusive environment, with excellent teamwork and communication skills.
*Delivered comprehensive personal care, including bathing, dressing, feeding, and toileting, promoting residents' comfort, dignity, and well-being.
*Monitored and documented changes in residents' physical, social, and emotional conditions in the Point of Care (POC) system, promptly reporting concerns to registered staff.
*Assisted residents with mobility using proper techniques and equipment, such as Hoyer lifts, wheelchairs, and walkers.
*Communicated effectively with residents, families, and healthcare team members to provide individualized support and maintain a respectful environment.
*Participated in quality improvement activities, and ensured that care plans were followed precisely.
*Maintained cleanliness and organization of living spaces, supporting a safe and home-like atmosphere..
*Working with team members to follow proper procedures (checking food temperature, food expiry dates and sanitization procedures) to provide food safety to customers
*Working on drive-thru to achieve window time always less than 20 seconds in my shift while maintaining 100% accuracy of orders
*Managing store inventory by guiding crew members to use products with proper portioning to avoid wastage
*Checking store emails in a timely manner to ensure that employees have appropriate knowledge about store promotions, customer satisfaction, new hires, and schedule.
*Assisted with activities of daily living, including personal hygiene, feeding, and mobility, under the guidance of registered staff.
*Actively participated in quality improvement initiatives as directed.
*Recorded vital data on flow sheets and reported significant changes in residents' conditions.
*Maintained resident safety and comfort by following established care procedures.
*Supported team members by working cooperatively and sharing responsibilities.
*Provided personal care, including bathing, grooming, and assistance with mobility, ensuring the physical and emotional well-being of clients.
*Monitored and recorded client conditions, promptly communicating with family members, and supervisors.
*Assisted with meal preparation, feeding, and maintaining a clean and safe living environment.
*Personal care (bathing, dressing, feeding, toileting)
*Dementia and geriatric care *Gentle persuasive approach (GPA) techniques
*Basic life support and safety compliance
*Effective communication with residents, families, and staff
* Point of care (POC) data recording and documentation
*Use of mobility aids (Hoyer lifts, wheelchairs, walkers)
*Maintaining a home-like atmosphere
*Team collaboration and adaptability
*Languages: fluent in English, Hindi, Punjabii, Punjabi