Work Type
Part TimeLocation Preference
On-SiteRemoteLocation: EDMONTON, AB, CAEdmonton, AB
Open to relocation: No
Samrawit Kassie
EDMONTON,AB
Work Preference
Summary
Skilled Medical Administrative Assistant with extensive experience in office environments, specializing in medical reception and paperwork processing. Proficient in medical terminology and data entry, with strong abilities in customer service and time management. Demonstrates effective communication skills, both verbal and written, while building positive relationships and resolving challenges.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
SALES ASSOCIATE
7-Eleven Canada
Edmonton, AB, Canada
12.2014 - 12.2019
- Created great customer experiences with personalized sales support.
- Assisted with physical inventory count to ensure accuracy.
- Resolved customer concerns using strong communication and conflict management skills.
- Created exceptional customer experiences through personalized sales support.
- Satisfied customers through efficient payment processing and delivery coordination.
- Rotated stock using clearance markdowns and special sales promotions.
- Guided customers in-store to complete sales and efficiently process returns.
- Managed multiple tasks simultaneously in a fast-paced environment. while meeting deadlines.
- Supported team by receiving shipments and organizing stock., pricing, and merchandising.
Cleaning Crew Manager
Samget Cleaning Service
EDMONTON, AB
02.2016 - 03.2019
- I achieved this by Coordinated staff schedules to align with housekeeping demands, ensuring optimal coverage.
- Inspected guestrooms and public areas throughout the facility and monitored housekeeping performance.
- I achieved this by Coordinated staff schedules to meet forecasted housekeeping needs.
- Assisted in hiring and training new housekeeping employees.
- Facilitated hiring and training processes for new housekeeping employees to enhance team readiness.
- Inspected guestrooms and public areas to ensure cleanliness standards and monitored performance for continuous improvement.
- Enforced compliance with OSHA regulations and company policies.
Education
Diploma - Medical Office Administrative
CDI College
EDMONTON, AB06-2023
Skills
- Communication and telephone
- Customer Service
- Business writing
- Microsoft Office expertise
- Typing proficiency
- Billing and bookkeeping
- Punctuality
- Sales Communication
- Customer relationship management
Certification
First Aid Certificate 04/2023, Enriched Academy certificate 03/2022, Keyboarding Certificate 12/2022, WHIMS Certificate 11/2022, Food Handling and Safety Certificate 01/2017
Languages
Amharic
Native or Bilingual
English
Full Professional
Timeline
Cleaning Crew Manager
Samget Cleaning Service
02.2016 - 03.2019
SALES ASSOCIATE
7-Eleven Canada
12.2014 - 12.2019
Diploma - Medical Office Administrative
CDI College