Samrat Sharma
Brampton,ON
Summary
Dynamic security professional with extensive experience at Paladin Security Services, excelling in public safety and customer service. Proven ability to enforce safety regulations and monitor access control, ensuring a secure environment. Skilled in CCTV monitoring and adept at de-escalation techniques, contributing to a safer workplace and enhanced visitor management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Paladin Security Services
Brampton, Ontario
08.2024 - 03.2025
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Enforced safety regulations and monitored access control points.
- Observed surveillance cameras for any suspicious activity or intruders.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Conducted daily security patrols of assigned areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Issued visitor badges and access cards to authorized personnel.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
Police Foundations Diploma -
Humber College
Toronto, ON04-2025
High School Diploma -
Mississauga Secondary School
Mississauga, ON06-2023
Skills
- Public safety
- Team collaboration
- Customer service
- CCTV monitoring
- Patrolling
- Visitor management
- Radio communication
- Lockdown procedures
- De-escalation techniques
- First aid certified
- Reporting skills
- Physical stamina
- Access control
- Crowd control
Certification
- G class driver's License
- First aid and CPR
- Security Guard License
- Use Of Force Training
- Management of Aggressive Behavior (MOAB)
Languages
English
Native/ Bilingual
Punjabi
Limited
French
Limited
Hindi
Limited
References
References available upon request.
Timeline
Security Guard
Paladin Security Services
08.2024 - 03.2025
Police Foundations Diploma -
Humber College
High School Diploma -
Mississauga Secondary School
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