Summary
Overview
Work History
Education
Skills
Certification in progress
Timeline
Generic

Samrat Sharma

Brampton,Ontario

Summary

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and training in Customer Service. Motivated to learn, grow and excel.

Overview

5
5
years of professional experience

Work History

Delivery Driver

KHAANAA THIKAANAA
03.2023 - Current
  • Delivered food safely to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered up to 20 food orders per shift
  • Strong sense of direction and knowledge of local routes

Customer Service Agent

Harjinder Singh Bamrah
07.2022 - 03.2023
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
  • Keeps record of customer interactions
  • Works with homebuyers, sellers and rentals to provide guidance on housing opportunities
  • Took customer calls and answer their questions
  • Responds to customer feedback via phone, emails, or chat platforms

Cashier

Anu
03.2020 - 10.2022
  • Welcomed customers and helped determine their needs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Created price tags and merchandise signs.
  • Addressed customer needs and made product recommendations to increase sales.

Cook

Tony Francis
07.2019 - 07.2019
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.

Education

High School Diploma -

Mississauga Secondary School
Mississauga, ON
06.2023

Skills

  • Amazing Communication Skills
  • Adaptable
  • Teamwork
  • Time-Management
  • Technical Expertise
  • Multilingual (English, French, Hindi and Punjabi)
  • Honest
  • Decision-making
  • Conflict resolution

Certification in progress

Humber College 

Police Foundations

To be graduated in 2025

September 2023 - April 2025

Timeline

Delivery Driver

KHAANAA THIKAANAA
03.2023 - Current

Customer Service Agent

Harjinder Singh Bamrah
07.2022 - 03.2023

Cashier

Anu
03.2020 - 10.2022

Cook

Tony Francis
07.2019 - 07.2019

High School Diploma -

Mississauga Secondary School

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Samrat Sharma