Samrat Pratap Singh
MISSISSAUGA,Ontario
Summary
Results-driven professional with 13+ years of experience in building and maintaining IT products and projects. Proven track record of delivering high-quality solutions. Skilled in leading cross-functional teams and implementing industry best practices and emerging technologies. Committed to driving innovation and exceeding business objectives. Consistently delivers exceptional results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Product Owner(Contract)
American Express Bank
Toronto, Ontario, Canada
10.2024 - Current
- Gathered requirements from 16 global markets for regulatory, compliance or accessibility changes in the bank statement and write them as Epics.
- Build the roadmap for the squad and present the PI goals and objectives in PI Planning.
- Prioritized the Epics at the Program Increment level based on overall business value, time criticality, and complexity.
- Broke down Epics into workable units or user stories that could be delivered within a Sprint.
- Led discovery phase of a big initiative to migrate from CSF designer to SMARTCOMM for better accessibility.
- Participated in PI Planning, daily standups, Sprint pre-planning, sprint demo, sprint retrospective and PI retrospective.
- Led the squad for modernization of the statements.
- Closely monitoring Production Support and Golive activities and support the squad for any blockers.
- Technology Stack and Keywords: Leadership, SQL Server, Mainframe, Web Application, Data Migration, JIRA, Confluence, SAFe Agile environment, CSE Designer, SMARTCOMM.
Product Owwner (Contract)
Express Scripts Canada
Toronto, Ontario, Canada
10.2022 - 01.2023
- Gathered requirements from insurance clients and built new capabilities in the product based on client requirements.
- Using Agile methodology, drafted Epics, logging client needs and tasks based on new requirements from the client to organize work and to create priority hierarchies.
- Prioritized the Epics at the Program Increment level based on overall business value, time criticality, and complexity.
- Broke down Epics into workable units or user stories that could be delivered within a Sprint.
- Led structuring of the product backlog and sprints using JIRA and Confluence, resulting in a 25% increase in feature delivery efficiency over a 6-month period.
- Participated in PI Planning, daily standups, Sprint pre-planning, sprint demo, sprint retrospective, and PI retrospective.
- Led demonstration of the new product features to the clients and stakeholders eliciting live feedback.
- Regularly revised the product backlog based on client feedback and new requirements, ensuring readiness for future sprints.
- Led structuring of the product backlog and sprints using JIRA and Confluence, resulting in a 25% increase in feature delivery efficiency over a 6-month period.
- Technology Stack and Keywords: Leadership, SQL Server, Java, Web Application, Data Migration, JIRA, Confluence, SAFe Agile environment, Teradata Datawarehouse.
Senior Product Owner | Scrum Master
Munvo
Toronto, Ontario, Canada
12.2021 - 08.2022
- Led comprehensive development efforts for two distinct products.
- Led transformation initiative to implement SAFe Agile practices over conventional methods.
- Utilized inputs from customer service to develop product roadmap.
- Collaborated with marketing and sales teams to optimize product pricing.
- Collaborated with Engineering team to design and validate innovative product features per roadmap.
- Participate in all scrum ceremonies - Sprint Planning, Daily Scrum, Pre-Planning, Sprint Demo, Sprint Retrospective, PI Planning, PI Demo, PI Retrospectives.
Senior Business Analyst
Cognizant Technology Solutions
Toronto, Ontario, Canada
08.2020 - 12.2021
- Developed and communicated a clear vision for the Enterprise Data Warehouse, ensuring alignment with the organization’s overall business and data strategy.
- Created and maintained a product roadmap that outlines the development and enhancement of the EDW, including the integration of new data sources, technology upgrades, and scalability improvements.
- Collaborated with stakeholders to prioritize data initiatives based on business value, technical feasibility, and resource availability.
- Engaged with business stakeholders, including executives, analysts, and department heads, to gather requirements and understand their data needs.
- Developed new data features for data sync between Salesforce CRM and Microsoft exchange.
- Translated business needs into data product features, ensuring that the EDW supports the organization’s decision-making processes.
- Managed Product Backlog and Sprint backlog using JIRA and organized documents and collaborated with the team using confluence for project ideas and status.
- Served as the primary point of contact between business stakeholders and the technical team, ensuring clear and consistent communication.
- Technology Stack and Keywords: Salesforce CRM, Enterprise Datawarehouse, Roadmap Planning, Informatica, ETL, Data Pipelines, JIRA, Confluence, SAFe Agile environment, Data Mapping, Data Migration, Data Marts, Data Lakes.
Scrum Master
Riva – Revenue Data Solutions
Edmonton, Alberta, Canada
05.2019 - 07.2020
- Collaborated with the product management team to construct feature cards, personas, and product positioning for new features within the SAFe Program Increment.
- Transformed requirements into well-written user stories, assisting the engineering team in crafting better user stories for new features and defining acceptance criteria and definitions of done for user stories.
- Built biweekly status reports for executives on the progress of the program increment.
- Helped the company transition to an Agile organization by suggesting team structural changes, educating the engineering team on best practices for writing user stories, and breaking these stories down using approaches such as SPIDER, story mapping, wireframes, and designs.
- Participated in sprint planning, sprint retrospective, executive meetings, and PI planning.
- Defined the scope of development for the program increment and decided the division of responsibilities between enhancing existing features and developing new features.
- Ensured the product backlog remained groomed and prioritized according to the product vision.
- Defined the product vision and objectives for the program increment by working closely with the leadership and executive team. Delivered three successful program increments within timelines.
- Technology Stack and Keywords: Leadership, Coaching, Facilitation, JIRA, Confluence, SAFe Agile environment, Prioritization, Product Backlog.
Product Line Manager
Maybank Berhad
Kuala Lumpur, Malaysia
12.2014 - 12.2018
- Project – BI/Data Analytics Model to predict potential customers for car loans: assisted and led a 6-member Agile team in building a predictive model using core banking transactional data and Teradata Aster Analytics and R Analytics, which helped the bank in disbursement of 200+ car loans.
- Project - Anti Money Laundering (AML compliance Migration): led an Agile team of 7 members to transform the AML system as per new regulations defined by the Bank of Malaysia within 10% under budget and timelines. Migrated AML data from Teradata to Hadoop for Data Analysis and cost savings by cutting down on 3 Teradata Nodes.
- Project - Risk Data Mart for Core Banking data: led 2 Agile teams 6 members each to build a centralized Data Mart for risk core banking data sourcing from 9 subsidiaries of Maybank reducing the reporting time for senior leadership BI reports by 2 days. Spearheaded a crossfunctional team to deliver a finance automation platform that reduced processing time by 60% within 6 months, utilizing Agile methodologies and JIRA for project tracking.
- Maintained and prioritized the product backlog, ensuring that the highest-value features are developed and delivered in alignment with business needs.
- Project (Hackathon) – Fraud Analytics: Led a 4-member team as a Product owner to build a fraud analytics use case for the early detection of fraud using Snowflake and 8 sources of data points.
- Lead sprint planning sessions, defined user stories, and worked closely with the development team to ensure timely and efficient delivery of data products.
- Technology Stack and Keywords: BI Analytics, Teradata, Informatica, ETL, Data Pipelines, JIRA, Confluence, SAFe Agile environment, Tableau, OBIEE, Risk Data mart, Enterprise Datawarehouse, Snowflake, AML, Mortgage.
Product Owner | Business Analyst
Deloitte Consulting
Bengaluru, India
11.2013 - 11.2014
- Led a team as a product owner to build an algorithm for finding circular dependencies in mortgage collateral loans.
- Technology Stack and Keywords: BI Analytics, Teradata, Informatica, ETL, Data Pipelines, JIRA, Confluence, SAFe Agile environment, Tableau, OBIEE, Risk Data mart, Enterprise Datawarehouse, Snowflake, AML, Mortgage.
Senior Software Developer/Technical Business Analyst
Infosys Consulting
Bengaluru, India
02.2011 - 10.2013
Software Development Engineer
Tricon Infotech Private Limited
Bengaluru, India
09.2010 - 01.2011
Education
Bachelor of Technology - undefined
Institute of Engineering and Technology
Jhansi, Uttar Pradesh06.2010
Skills
- Big Data, Data Analytics, Business Intelligence, Informatica, Hadoop, R, Kafka, Tableau, Salesforce
- Database and SQL Expert: Oracle, Teradata, MsSQL, Apache Spark
- Agile Project Management Tools: Jira, Confluence and Redmine
- Agile frameworks and Methodologies: Scrum, Kanban, SAFe Agilist, Lean Agile, DevOps (CI/CD), Docker and Kubernetes
- Visualization: OBIEE, Tableau, Microsoft Excel, PowerPoint, Denodo
Certification
Certified Scrum Master (CSM) AWS Certified Professional Certified Product Owner (CSPO) SQL - Teradata Certified Professional SQL - Oracle Certified Professional BI Training-Infosys Mysore ETL -Informatica Certified Professional
Timeline
Senior Product Owner(Contract)
American Express Bank
10.2024 - Current
Product Owwner (Contract)
Express Scripts Canada
10.2022 - 01.2023
Senior Product Owner | Scrum Master
Munvo
12.2021 - 08.2022
Senior Business Analyst
Cognizant Technology Solutions
08.2020 - 12.2021
Scrum Master
Riva – Revenue Data Solutions
05.2019 - 07.2020
Product Line Manager
Maybank Berhad
12.2014 - 12.2018
Product Owner | Business Analyst
Deloitte Consulting
11.2013 - 11.2014
Senior Software Developer/Technical Business Analyst
Infosys Consulting
02.2011 - 10.2013
Software Development Engineer
Tricon Infotech Private Limited
09.2010 - 01.2011
Bachelor of Technology - undefined
Institute of Engineering and Technology