Samrat Bhurtel
Oshawa,ON
Summary
Committed and hardworking Cashier/Customer Service Representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Representative
Himalayan Java Coffee
11.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Applied Science - Computer Programming
Durham College
Oshawa, ON04.2025
Skills
- Customer Service
- Customer Assistance
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Customer Relations
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Availability
Friday - Morning
Saturday - Morning
Sunday - Morning
Monday - Morning
Timeline
Cashier/Customer Service Representative
Himalayan Java Coffee
11.2021 - 12.2023
Associate of Applied Science - Computer Programming
Durham College
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