Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samradni Kanawade

St. Catharines,ON

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

BAKERY SALES

Walmart
09.2022 - Current
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
  • Educated customers about quality of baked goods to inspire continued support of brand and company mission.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages, 40% of times.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects which increased the sales by 20%.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Offered every customer exceptional service and learned regular customers' preferences.

SALES REPRESENTATIVE

Knew Sales Group
07.2022 - 09.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives with 15% reduction in training time.
  • Retained excellent client satisfaction ratings through outstanding service delivery which increased the sales by 25%.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Chemistry Faculty/Educational Consultant

Allen Career Institute
02.2019 - 07.2022
  • Resolved customer complaints quickly and efficiently while maintaining a professional demeanor.
  • Called and met with regular and prospective customers to build long-term customer relationships and networks.
  • Developed and maintained strong customer relationships and networks within designated sales territory.
  • Contributed to the growth of the branch business by consistently achieving individual and team sales goals, enhancing both customer experience and revenue
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers and explain product.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Assisted customers in navigating through various web pages on the company's website during their purchase process.

Education

MASTER OF SCIENCE (M.S.) - ANALYTICAL CHEMISTRY

Pune University
India
04.2015

BACHELOR OF SCIENCE (B.S) - CHEMISTRY

Pune University
India
04.2013

MBA - Finance

Brock University
St. Catharines, ON
12.2023

Skills

  • Powerpoint
  • MS Excel
  • MS Word
  • MS Outlook
  • Sales Expertise
  • Excellent Communication skills
  • Excellent People Skills
  • Cash Register Operation
  • Multitasking Strengths
  • Adapt to Diverse Groups
  • Event Promotion
  • Financial Knowledge

Certification

Investment banking job simulation with JP Morgan

Timeline

BAKERY SALES

Walmart
09.2022 - Current

SALES REPRESENTATIVE

Knew Sales Group
07.2022 - 09.2022

Chemistry Faculty/Educational Consultant

Allen Career Institute
02.2019 - 07.2022

MASTER OF SCIENCE (M.S.) - ANALYTICAL CHEMISTRY

Pune University

BACHELOR OF SCIENCE (B.S) - CHEMISTRY

Pune University

MBA - Finance

Brock University

Similar Profiles

CREATE PROFILE
Samradni Kanawade