Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samraat Sharma

Toronto

Summary

Results-driven professional with a proven record of exceeding company goals and a commitment to ongoing self-improvement. Experienced in project oversight, client communication, and blueprint interpretation. Skilled in budgeting, scheduling, and OSHA safety requirements to drive impactful results. Known for honesty, hard work, strong decision-making, and building positive relationships with clients and vendors.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant- Front House

KI Modern Japanese + Bar
08.2023 - Current
  • Demonstrate strong time management during busy periods, efficiently prioritizing tasks
  • Skilled at working independently and collaboratively in a team environment.
  • Acquired extensive menu knowledge, understanding of ingredients, and presentation
  • Adapt to high-stress situations and resolved issues to ensure customer satisfaction
  • Provide information about menu items, specials, and restaurant policies, addressing guest inquiries and concerns promptly and professionally
  • Adhere to established service standards and protocols to deliver high-quality service and contribute to the restaurant's reputation for excellence
  • Assist servers during busy periods to support smooth operations.

Field Service Technician

Bell Technical Solutions
04.2023 - 08.2023
  • Effectively managed customer inquiries and technical support, leading to a notable 20% increase in customer satisfaction
  • Optimized activation processes, reducing setup time by 15% for new customers
  • Successfully installed, configured, and maintained telecommunications systems and infrastructure
  • Implemented precise wiring and cabling maintenance, decreasing downtime incidents by 25% and enhancing system reliability.

Associate Department Manager

No Frills
09.2022 - 04.2023
  • Single-handedly managed frozen department inventory, stocking, and scrapping
  • Maintained optimal stock levels through accurate inventory management and timely ordering
  • Provided excellent customer service, assisting with inquiries and addressing concerns related to the frozen department
  • Delivered exceptional customer service by assisting with inquiries and promptly addressing concerns.

Architect and Sales Manager

ABD Design studio
05.2020 - 05.2022
  • Balanced aesthetics with functionality by creating architectural designs that met both visual appeal and practicality requirements.
  • Drove 30% increase in client acquisition through innovative sales strategies
  • Achieved 95% client satisfaction rate by delivering projects on time and within budget
  • Prepare and present project proposals, budgets, and timelines to clients and stakeholders
  • Ensured seamless project execution through effective communication and collaboration with contractors, consultants, and other stakeholders
  • Verified construction documentation to meet client requirements and vision.
  • Communicated with vendors and contractors to incorporate input into project designs.
  • Attended team meetings to resolve technical and project issues and review project schedules.
  • Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
  • Conducted site visits and inspections to ensure adherence to design specifications and regulations, effectively minimizing project risks and ensuring compliance

Intern Architect

Arcop Associates
05.2019 - 05.2020
  • Contributed to a large-scale high-rise hospital project featuring 8000 beds, assisting with working drawings, request for proposal (RFP) submissions, design proposals, and drawings.
  • Assisted in the design and management of various commercial and residential projects
  • Supported senior architects in schematic design phase, refining ideas through sketches and digital models.
  • Conducted site analysis and feasibility studies to determine optimal design solutions
  • Prepared project proposals, presentations, and construction documents
  • Coordinated with contractors and consultants to ensure project deliverables were met
  • Developed 2D and 3D renderings, drafted mockups, and presentation materials for client meetings, aiding in the visualization of proposed designs.
  • Utilized software programs, including AutoCAD and SketchUp.


Education

Construction Project Management -

Canadore College
North Bay, Ontario
01.2023

Bachelor of Architecture -

MD University
GURGAON, Haryana
05.2020

Skills

  • AutoCAD
  • Revit
  • Sketchup
  • Computer Skills- MS Office (Outlook, Excel, Word, PowerPoint, etc)
  • RFP
  • Contract negotiation & Budget management
  • Customer Relationship Management
  • Project Management
  • Blueprint reading
  • Problem Resolution
  • Teamwork and Collaboration
  • Time Management and Multitasking
  • Proficient in English (Verbal & written Communication)

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Certified Supervisor Health and Safety Awareness, Ministry of Labour, Training and Skills Development -Jul 2022
  • Certified Accessibility for Ontarians with disabilities act (AODA), The ontario human rights commission- Jun 2022
  • Certified Worker health and safety awareness, Ministry of Labour, Training and Skills Development -May 2022

Timeline

Assistant- Front House

KI Modern Japanese + Bar
08.2023 - Current

Field Service Technician

Bell Technical Solutions
04.2023 - 08.2023

Associate Department Manager

No Frills
09.2022 - 04.2023

Architect and Sales Manager

ABD Design studio
05.2020 - 05.2022

Intern Architect

Arcop Associates
05.2019 - 05.2020

Construction Project Management -

Canadore College

Bachelor of Architecture -

MD University
Samraat Sharma