Self-motivated Medical Sales Representative with history in account and territory management. Poised professional with background developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Medical Sales Representative
SERVIER LABORATORIES MASSY DISTRIBUTION
01.2021 - 04.2024
Responsible for over 200 pharmacy accounts
Actively promote and detail pharmaceutical products to healthcare providers
Identify new opportunities for growth and establish new business relationships with healthcare providers
Undertake relevant research for the brand, demonstrate and present products to healthcare providers
Build and maintain positive working relationships with medical personnel and supporting staff
Negotiate contracts with healthcare providers
Compile sales reports for timely submission
Monitor market trends and competitor activities, providing regular feedback to sales team and management.
Coordinated with internal teams such as marketing, research and development, and regulatory affairs to provide accurate information to clients regarding products'' specifications, pricing, availability, etc.
Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.
Amazon Marketplace Specialist
Self Employed Services
01.2023 - 12.2023
Product research, considering factors such as product pricing, lead time and manufacturing capabilities
Create and manage product listings on Amazon Marketplace, ensuring accurate and compelling product descriptions, titles and images
Coordinate with suppliers to place orders based on forecasted demand and stock levels at Amazon warehouses
Respond promptly to customer inquiries and reviews, addressing concerns and providing excellent customer service.
Analyzed marketing data and trends to identify opportunities for improvement.
Managed approximately 20 incoming emails from customers, providing customer care daily
Medical & Sales Representative
SERVI-CARE LIMITED
01.2019 - 01.2021
Identify new opportunities for growth and establish new business relationships with key opinion leaders
Assist in the preparation of marketing materials to actively promote and detail pharmaceutical products to healthcare providers
Undertake relevant research for the brand and demonstrate and present products to healthcare providers
Build and maintain positive working relationships with medical personnel and supporting staff
Negotiate contracts with healthcare providers
Compile sales reports for timely submission
Manage and maintain pharmacy accounts
Manage other medical representatives to boost territory sales.
Pharmacist
Marshall’s Pharmacy
01.2019 - 01.2021
Compounding and dispensing medications, as prescribed by physicians
Monitoring patients’ drug therapies, advising interventions, and informing customers of any potential side effects
Instructing patients on how and when to take prescribed medications
Keeping accurate patient records
Ensuring a safe and clean working environment
Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory
Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice
Take blood pressure and blood sugar checks.
Pharmacist Intern
Spanish Town Regional Hospital
03.2018 - 08.2018
Complete duties of a pharmacist under direct supervision
Participate in interdisciplinary rounds
Work collaboratively with treatment team to maximize individual patient outcomes
Perform medication history interviews, first dose teaching, food-drug interaction counseling, discharge counseling, assessment of education and adherence
Create updated medication lists for patients upon discharge from hospital stay or end of clinic appointment
Counsel patients on prescription and over-the-counter medications and devices
Monitor medication therapies through performing profile reviews, interpreting laboratory values, and ensuring drug regimens are consistent with medication use guidelines and protocols
Assess patient’s progression to achieving desired medication treatment goals
Develop and recommend appropriate therapeutic plans, identify and resolve drug-related problems, communicate to other health care team members, follow through, and document in the electronic record
Review medication orders for appropriate dose, duration, frequency, dosage form, indication and drug interactions.
Pharmacist Intern
Cornwall Regional Hospital
09.2017 - 02.2018
Performed duties same as Pharmacist Intern at Spanish Town Regional Hospital.
Medical/ Sales Representative Intern
Servi-care Limited
05.2017 - 08.2017
Aid in the promotion of sales of pharmaceutical drugs and equipment
Demonstrate and detail products to healthcare staff.
Certified Volleyball Referee
ISSA Volleyball Association
02.2009 - 04.2017
Officiate and score volleyball competition and Under 19 Caribbean Volleyball competition for Boys.
Sales Representative/ Promotion Agent
Dairy Industries Limited
01.2016 - 04.2017
Improve product sales through supermarket and event promotions
Dissemination of product samples and brochures
Submission of sales report.
Charity Member
Rapport Charity Group
- 08.2013
A charity group formed by students of the Wolmer’s High School for Girls whom embark on projects to assist with girls’ home.
Voluntary Worker
Maxfield Park Children’s Home
08.2010 - 09.2010
Work alongside the existing staff in taking care for the children in orphanages
Help the children in their homework and play games with them to engage them in playful activities.
Education
IELTS (International english language test system) -
University of The West Indies
Jamaica
06.2021
Bachelor of Pharmacy -
University of Technology
Jamaica
11.2017
Advanced Proficiency Diploma -
Wolmer's Girls High School
Jamaica
08.2012
Skills
Computer and Technology Knowledge
MS Access
MS Excel
MS Outlook
MS Powerpoint
MS Word
MS Windows
MS Office
Veeva CRM
Power BI
Email Marketing
Amazon Marketplace
Goal-Oriented
Client Relationship Management
Building client relationships
Accomplishments
Awarded best Pharmacy Sales Representative Caribbean and Central America June 2022 & June 2023
Certification
Certified Volleyball Referee, ISSA Volleyball Association, 2009-02-01, 2019-04-01, Officiate and score volleyball competition and Under 19 Caribbean Volleyball competition for Boys.
Languages
English
Full Professional
Volunteer Experience
Rapport Charity Group, 20017-09-01, 2013-08-01, A charity group formed by students of the Wolmer’s High School for Girls whom embark on projects to assist with girls’ home.
Department of Pathology, 2011-12-01, Assist with the straining of slides histology slides.
Maxfield Park Children’s Home, 2010-08-01, Work alongside the existing staff in taking care for the children in orphanages., Help the children in their homework and play games with them to engage them in playful activities.
Timeline
Amazon Marketplace Specialist
Self Employed Services
01.2023 - 12.2023
Pharmacy Medical Sales Representative
SERVIER LABORATORIES MASSY DISTRIBUTION
01.2021 - 04.2024
Medical & Sales Representative
SERVI-CARE LIMITED
01.2019 - 01.2021
Pharmacist
Marshall’s Pharmacy
01.2019 - 01.2021
Pharmacist Intern
Spanish Town Regional Hospital
03.2018 - 08.2018
Pharmacist Intern
Cornwall Regional Hospital
09.2017 - 02.2018
Medical/ Sales Representative Intern
Servi-care Limited
05.2017 - 08.2017
Sales Representative/ Promotion Agent
Dairy Industries Limited
01.2016 - 04.2017
Voluntary Worker
Maxfield Park Children’s Home
08.2010 - 09.2010
Certified Volleyball Referee
ISSA Volleyball Association
02.2009 - 04.2017
Charity Member
Rapport Charity Group
- 08.2013
IELTS (International english language test system) -
University of The West Indies
Bachelor of Pharmacy -
University of Technology
Advanced Proficiency Diploma -
Wolmer's Girls High School
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