SAMODYA NIMANTHI HALLALUWA
Burnaby,Canada
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Commissioner
Inland Revenue Department
Colombo, Sri Lanka , Western
07.2017 - 08.2023
- Interpreted data from financial reports for use in preparing tax returns or other documents.
- Analyzed complex financial information provided by clients for use in completing tax forms accurately.
- Responded promptly to inquiries from customers regarding their tax payment status.
- Worked with tax, legal, IT and accounting teams to improve tax compliance and reporting processes and developed integrated solutions to complex client and business issues.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Sorted incoming mail for distribution to appropriate personnel.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Resolved customer complaints promptly and efficiently.
- Performed administrative duties such as data entry, filing, and record keeping.
- Adhered to company policies when dealing with customers or resolving issues.
- Coordinated activities between various internal departments to provide better services for customers.
- Compiled customer information into organized databases for easy access.
- Performed data entry tasks to update customer tax records.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Teaching Assistant
University of Colombo
Colombo, Sri Lanka, Western
03.2016 - 03.2017
- Graded assignments and tests and documented results into filing systems.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Lead discussion sections and facilitated group activities.
- Developed review sessions for upcoming exams and quizzes.
- Provided academic support by tutoring individual students in various courses.
- Collaborated with other teaching assistants to plan activities that enhance student engagement in the classroom.
- Evaluated and graded examinations, assignments or papers and recorded grades.
Education
International English Language Testing System(IELTS) -
British Council
Colombo, Sri Lanka01.2023
Bachelor of Science - Computational Chemistry
University of Colombo
Colombo, Sri Lanka02.2016
Skills
- Computer Proficiency
- Microsoft 365
- Recordkeeping and Documentation
- Compliance Monitoring
- Report Preparation
- Customer Service
- Flexible and Adaptable
- Friendly, Positive Attitude
- File Maintenance
- Administrative Tasks
- Database Administration
- Invoice Processing
- Clerical Support
- Data Collection
Affiliations
- Completed Development Leadership Qualities and Positive Thinking Training Program
- Volunteer with Buddhist Compassion Relief “Tzu Chi Foundation” since 2018
Timeline
Assistant Commissioner
Inland Revenue Department
07.2017 - 08.2023
Teaching Assistant
University of Colombo
03.2016 - 03.2017
International English Language Testing System(IELTS) -
British Council
Bachelor of Science - Computational Chemistry
University of Colombo
Similar Profiles
OMKAR KHADILKAROMKAR KHADILKAR
Customer Service Officer at Inland Revenue DepartmentCustomer Service Officer at Inland Revenue Department
Yashmin AliYashmin Ali
Customer Service Officer at Inland Revenue DepartmentCustomer Service Officer at Inland Revenue Department
Marvet Maynard-MooreMarvet Maynard-Moore
Senior Tax Inspector at Inland Revenue DepartmentSenior Tax Inspector at Inland Revenue Department