Samnon Ahmadi
Edmonton,AB
Summary
Dynamic Sales Associate with proven expertise at Opulence in enhancing customer satisfaction through exceptional service and relationship building. Skilled in cash handling and problem-solving, I consistently exceeded sales targets while fostering a welcoming environment. My adaptability and teamwork have driven successful collaborations, ensuring seamless operations and memorable shopping experiences.
Overview
1
1
year of professional experience
Work History
Sales Associate
Opulence
09.2024 - 02.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Banquout
Fantasyland Hotel
09.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
Browns Shoes
11.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Relationship building
- Exceptional customer service
Timeline
Sales Associate
Opulence
09.2024 - 02.2025
Banquout
Fantasyland Hotel
09.2024 - 12.2024
Sales Associate
Browns Shoes
11.2023 - 09.2024