Sammy Were

Computer Instructor / IT Support Assistant
Salvation Army Rehabilitation Centre – Toronto, ON

• Provided basic computer instruction to staff and program participants, including system navigation and software use
• Assisted users with troubleshooting common computer issues (hardware, software, and connectivity)
• Supported day-to-day IT needs in a rehabilitation environment, ensuring systems were functional and user-friendly
• Demonstrated patience, confidentiality, and professionalism while working with diverse individuals

Volunteer Coordinator

• Recruited, screened, and placed volunteers in appropriate roles based on skills and organizational needs
• Coordinated volunteer assignments across schools, hospitals, and community programs
• Communicated schedules, duties, and expectations clearly to volunteers
• Monitored volunteer performance and ensured assigned tasks were completed effectively
• Maintained volunteer records and provided ongoing support and guidance
• Acted as a liaison between volunteers and host institutions to ensure smooth operations

• Managed day-to-day store operations, including inventory control, ordering, and stock distribution
• Supervised staff, assigned duties, and ensured tasks were completed efficiently and safely
• Maintained accurate records for stock, supplies, and deliveries
• Ensured proper storage, handling, and compliance with safety procedures
• Liaised with suppliers and coordinated timely procurement of goods
• Provided customer service support and resolved operational issues as needed