Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Phillips

Long Beach

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Original Roadhouse Grill. Proven ability to foster trust and communication, ensuring safety and engagement as a Family Nanny. Expertise in hospitality service and first aid, committed to enhancing experiences and maintaining high standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Family Nanny

NA
Garden Grove, CA
09.2024 - Current
  • Supervised daily activities and routines for children, ensuring safety and engagement.
  • Developed educational activities to promote cognitive and social development in children.
  • Managed household tasks including meal preparation, laundry, and cleaning to maintain a supportive environment.
  • Communicated effectively with parents regarding children's progress and behavior, fostering collaborative relationships.
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.

Server

Original Roadhouse Grill
Long Beach, CA
08.2022 - Current
  • Provided exceptional customer service, ensuring timely and accurate order delivery.
  • Managed multiple tables efficiently, balancing guest needs and restaurant flow.
  • Collaborated with kitchen staff to ensure quality food presentation and timely service.
  • Trained new team members on menu items, point-of-sale system, and service protocols.
  • Maintained cleanliness and organization of dining area to meet health standards.
  • Resolved guest complaints promptly, enhancing overall dining experience and satisfaction.

Cashier

Ameci Pizza and Pasta
Los Alamitos, CA
03.2021 - 04.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring daily reconciliations matched sales records.
  • Assisted in training new cashiers on store policies and procedures.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Monitored cleanliness and organization of checkout area to ensure compliance with health standards.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - General Studies

Long Beach City College
Long Beach, CA
05-2024

High School Diploma -

Los Alamitos High School
Los Alamitos, CA
05-2022

Skills

  • Hospitality service expertise
  • Hospitality service expertise
  • Hospitality service expertise
  • Hospitality service expertise
  • Hospitality service expertise

Certification

BLS Certified

Timeline

Family Nanny

NA
09.2024 - Current

Server

Original Roadhouse Grill
08.2022 - Current

Cashier

Ameci Pizza and Pasta
03.2021 - 04.2022

Associate of Arts - General Studies

Long Beach City College

High School Diploma -

Los Alamitos High School
Samantha Phillips