Motivated to create a safe environment and promote emotional integrity with youth. Experience in emotional support and regulation techniques from field practicum. Responsive to client messages and addresses matters, too.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lot Attendant
The Home Depot Canada
Newmarket, ON
04.2022 - Current
Resolved customer issues to maintain high standards of customer satisfaction.
Communicated with customers via phone or email to confirm reservations or answer questions about services offered at the lot.
Provided excellent customer service by responding quickly to requests and addressing complaints efficiently.
Student Placement
Silver Pines Public School
01.2025 - 04.2025
Inherited the role of DSW in Community Class
Supported clients through emotional dysregulation, understanding their emotions.
Created interactive activities for the clients.
Student Placement
CAYR Community Connections
09.2024 - 04.2025
Intermediate knowledge in the Harm-Reduction Outreach program(s)
Attended a multitude of Outreach excursions - interacted with multiple different demographics
Kept inventory of Harm-Reduction supplies and kits used
Education
Ontario College Diploma - Social Service Worker Program (SSW)
Seneca Polytechnic
Ontario
06-2025
Ontario Secondary School Diploma -
Sir William Mulock Secondary School
Ontario
06-2022
Skills
Clear and concise communication
Positive attitude in the workplace
Client support
Problem-solving
Active listening
Conflict resolution
Volunteer Experience
Student Placement, Silver Pines Public School, 01/01/25, 04/30/25, Inherited the role of DSW in Community Class, Supported clients through emotional dysregulation, understanding their emotions and creating interactive activities for the clients.
Student Placement, CAYR Community Connections, 09/01/24, 04/30/25, Intermediate knowledge in the Harm-Reduction Outreach program(s), Attended a multitude of Outreach excursions - interacted with multiple different demographics, Kept inventory of Harm-Reduction supplies and kits used
Certification
Introduction to Gender-based Analysis Plus Certificate - Sept 2023