An organized, detail-oriented Customer Service Representative/Retail Associate, seeking to deliver customer service excellence by utilizing interpersonal communication and team working skills to reach positive satisfaction.
Overview
3
3
years of professional experience
Work History
Order Selector
Sobeys Distribution Centre
04.2024 - 07.2024
Retrieved items from shelves based on order specifications using hand-held scanners or pick lists.
Check inventory levels and report discrepancies or shortages.
Safely operate forklifts, pallet jacks, or other warehouse equipment as needed.
Complete necessary paperwork and maintain accurate records of orders and inventory.
Work with team members and supervisors to meet daily order fulfillment goals.
Sales Associate
JD Sports
11.2022 - 08.2023
Greeted customers warmly, assist with inquiries, and provide product information to enhance the shopping experience.
Actively engaged with customers to identify their needs and recommend appropriate products.
Processed transactions accurately using the cash register and handle returns or exchanges as needed.
Participated in promotional activities and special events to boost sales.
Admin Assistant
Amara Community Youth Association
05.2021 - 08.2021
Performed tasks such as filing, data entry, and maintaining organized records.
Answered phone calls, respond to emails, and manage correspondence.
Created and formatted documents, reports, and presentations.
Assisted in maintaining office supplies, equipment, and general office organization.
Industrial Machine Operator, Janitor, Selector at Sobeys Distribution CentreIndustrial Machine Operator, Janitor, Selector at Sobeys Distribution Centre