SAMIYA NOOR NORIN
Winnipeg,Manitoba
Summary
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Jim Gauthier's Waverley Chrysler
Winnipeg, Manitoba
09.2023 - 03.2024
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
- Performed data entry and administrative duties such as filing, scanning documents, updating databases
- Processed customer payments via cash or credit card transactions accurately and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
Retail Customer Service Associate
EDventure
Dhaka, Dhaka
04.2023 - 08.2023
- Provided superior customer service by responding promptly to client inquiries and requests.
- Maintained relationships with vendors, partners, influencers, and other stakeholders
- Monitored market activity daily to ensure timely execution of trades according to client instructions.
- Answered phone calls in a timely fashion while providing excellent customer service skills.
Customer Service Representative
British Council
Dhaka, Dhaka
03.2022 - 02.2023
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Science - Psychology
University of Manitoba
Winnipeg, MB04.2026
Skills
- Customer Assistance
- Consultative Sales
- Scheduling Appointments
- Time Management
- Microsoft Office
- Telephone Etiquette
- Front Desk Operations
Languages
- English, Fluent
- Bengali, Fluent
- French, Advanced
Languages
English
Professional
Bengali
Full Professional
French
Limited
Timeline
Front Desk Receptionist
Jim Gauthier's Waverley Chrysler
09.2023 - 03.2024
Retail Customer Service Associate
EDventure
04.2023 - 08.2023
Customer Service Representative
British Council
03.2022 - 02.2023
Bachelor of Science - Psychology
University of Manitoba
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