Experienced in both server and sales roles, with a focus on customer service excellence and achieving sales targets. Skilled in multitasking, problem-solving, and building customer relationships.
Overview
4
4
years of professional experience
Work History
Server
Lee Restaurant
04.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
H&M
02.2021 - 04.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Capacity and Planning Officer at Department of Foreign Affairs and Trade – Australian Passport OfficeCapacity and Planning Officer at Department of Foreign Affairs and Trade – Australian Passport Office